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I am a regular player, but since yesterday I have been with problems, my withdrawal was accepted but for security reasons they are going to review it, it does not make any sense since I always play, and I always withdraw in the same Wallet. +12 hours ago I have no idea what will happen with my withdrawal, I consulted online support 2 hours ago and they told me that in a maximum of 1 hour they would be reviewing and still nothing, I hope they can solve it.
Reviews do kick in from time to time, but we usually aim to complete them a lot faster than the wait you've experienced, sometimes due to the availability of certain members who can approve/ check longer waits are possible, also sometimes longer waits can kick in if activity looks particularly weird (not saying yours is), if you are concerned there's always a live support member to talk too which I've seen you've not done since your last contact. I also see you were given an estimated time but not a guarantee, but either way, I will note this and hope someones is available soon to check this over for you.
As you've said you've previously had no issues.
Bobstone, Live Support, DD
It will be time to keep waiting, I hope these claims serve to improve the verification / approval part, thank you and I will keep waiting I will update the information
