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The releasing of my funds gave me hope
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Actually they weren't lies at all. And I spoke too soon. The money from my parlay released into my account balance but I can't withdraw the money to my wallet. It says:
We could not process your withdrawal request as one or more of your deposits is still pending. It may take up to 30 minutes for your withdrawal to be confirmed.
Can't wait to stop using their site for good. How could you drop the ball during World Cup.
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Literally just got it after your reply. All is well now
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I made an account hoping to get attention from someone from cloudbet. Idk where else to look for help since they suck at returning emails. I seen cloudbet has responded to complaints in the past on this forum.
Bitcoin deposits work fine for me today and yesterday. It's just my winning bet that hasn't been settled yet
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Yup, I have 3 unanswered emails. I thought they were suppose to have quick customer service...
I made a parlay today and lost. That pending bet was settled right after the last game.
Why can't they settle my winning bet? Makes me think twice on using their services in the future
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I made a parlay bet on two of the World Cup games yesterday and was fortunate enough to win. The only problem is, is that it still shows up as pending on my betting dashboard and the money did not release into my account balance yet. It's been 24 hours.
I've sent two emails to support about it but none has been replied by a rep yet.
Could anyone help me out?
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