Yes Freewallet is a ripoff.
One day my wallet went to $0.
They told me not to worry your money is safe.
In a safe in another country maybe.
I have tried for years to get my money back.
Sending txhash, pictures, Id's, screenshots etc....
Every time it sounds like I will get it straightened out,
it starts all over again with them asking for the same info I already sent them.
I'm sure they don't rip everyone off but they sure do rip some off.

Beware