if they say the simple version works I will even upgrade
It doesn't. I'm sure you didn't expect it to, but it really doesn't.As an altcoin trader, I sprung for the "simple" license right off the bat, and had no idea it would be this non-functional.
Back in late February this bot was being advertised around pretty well, and I decided against buying it due to reading about the bugs. I figured hey, it's over 3 months later, things have probably improved. Maybe they have, I don't know since I wasn't using it at the time, but I'm completely shocked at the lack of quality and how much of a waste this purchase has been.
You already mentioned it, the time it takes to support the newest coins is far behind the trend where it would be useful to have a bot for this. I thought "hey this would be pretty awesome for Cryptsy", and maybe it is partially Cryptsy's fault that it isn't, but most of the problems that the bot has interacting with Cryptsy apply to the other exchanges too.
I'm not interested in trading btc/fiat at all, not even a little. Seeing as that's the only thing this bot can half-do, I decided to give it a try and hope that the functionality was better. It still really isn't. There are just so many times when the bot is trading the wrong amount, halting trades because of an error, not recognizing if it's in a bought or sold position, not knowing if it's successfully performed an order, not refreshing a cancelled order till the next time the indicator updates, and all sorts of weird quirks that make turning the bot on a crapshoot if it's going to do well or not.
The concept of a drop-loss in this bot is just hilariously ineffective, trying to sell at highest available market price when ideally selling ASAP before things get worse. I can't even imagine the person that would be asking for it to scrape that 1 extra cent while the market is plummeting. You can set it to Market Order mode for this specific circumstance, but that doesn't work on most of the exchanges and apparently leads to all sorts of problems with the logging, plus you can't specify that you'd only want drop loss to be Market Order while everything else could be Limit Order instead.
Backtesting is also kind of funny, because you can try a backtest then restart the server, and there can be a 6000% positive or negative difference in the recording of what it maybe could have done, which isn't a very realistic expectation of an indicator updating every 5 minutes and only taking a new sample with the server starting two minutes later.
If I were given the option between a refund and waiting for 1.0 to see all the fixes, I'd take the refund in a heartbeat, because as you've already seen by reading this thread, fixes don't seem to happen. I have little hope that these things are going to improve and at that point. I've basically written off the .43 BTC spent as if it were a bad trade.
It wasn't all bad for me, just mostly totally bad.
At the very least, I like the indicator charts it produces, that is when it's within the 30 second window you have before the "interface updates" and knocks you out of that screen. I mean you can make charts practically anywhere of course, but I've somewhat ironically learned more about doing better trades manually through use of this bot.
I do want to express that I feel pretty bad writing this. Through support ticket and email interactions with Stephan so far, he's been a FANTASTIC person though all of this. Very polite, quick to respond, detailed explanations of things, and really seeming to care about what I am saying as a customer. I could not ask for more excellent support through all of this, I truly thank you.
It's just the product has not been useful to me at all, and I have to say I couldn't be able to recommend it to anyone, for any function, in this current state.