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Thanks. I was trying to do day trading to supplement my meagre income. I haven't written off using BTC to make back what I've lost but will do some more research.
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They have deleted my account now and I have reported it to Action Fraud. Hopefully this thread will deter anyone else from being scammed.
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Thanks for everyone's views. What I couldn't fathom out is why I was able to make a number of smaller withdrawals with my profits and then these two didn't appear and a pending withdrawal I made after hasnt been processed.
I guess it is wishful thinking that it is a technical issue.
The USDT withdrawals completed to ny wallet are showing but the missing ones arent. When I ask for a Tx Hash reference the customer service stock response is "your question has been forwarded to the finance department please be patient".
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I have made successful withdrawals before from the platform and it was on an app called Metatrader.
https:// crm.xspeedfx. com/#/user/login
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I have an account with Xspeed and a wallet with Crypto.com.
I made two withdrawals which were processed by Xspeed on 8th and 9th June and still haven't entered my Crypto wallet. I made a withdrawal on 10th which was processed within hiurs.
Xspeed Customer Service are worse than useless. The online chat appears to be a bot who just says 'be patient' and I am struggling to get any sense out of them.
What do people think has gone wrong and what are my options?
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