I used it a long time ago and everything was ok, now I made quite a few transactions, everything was ok, but they did not complete this payment
They don't have a chat, only mail, which they don't answer. If there is no reaction from them here, I will post more detailed information, so as not to indicate the wallet. If necessary for the administration, I can provide in the PM,

What happened:
I sent several small exchanges for the test ($100-200$) btc -> eth, everything went ok, with the new exchange the service showed the wallet the same as last time, I sent 0.5 BTC but did not receive ETH. I wrote to support, more than a day has passed since the transaction - there is no answer and no money
6 days have passed since the transaction, I wrote a letter from 3 different mails(With letter of guarantee), there is no answer anywhere



Scammers Profile Link:
https://bitcointalk.org/index.php?action=profile;u=3360700



Reference Link:
https://cryptoswapper.net/

https://bitcointalk.org/index.php?topic=5356843

I sent several small exchanges for the test ($100-200$) btc -> eth, everything went ok, with the new exchange the service showed the wallet the same as last time, I sent 0.5 BTC but did not receive ETH. I wrote to support, more than a day has passed since the transaction - there is no answer and no money