It's been almost 3 weeks with 0.00229291 stuck in auto exchange ETH->BTC. I think this pool is dying if not dead.
Mine has been stuck for long time as well I'm surprised more people aren't complaining. Its a decent size pool and I have a lot more stuck than you. Its kind of worrisome even though they say they will solve and support every email to them. Now with the merge who knows how long it will be stuck or if anything will happen. It would be nice If it could get sent back to our normal wallet so we can get it out of the pool.
Still waiting for mine to be resolved
0.30611790 ETH stuck on convert to BTC exchange over a month