I know that this thread is a bit old but I have been hearing similar stories recently. It seems that you can’t trust anyone online these days.
When it comes to domain registration I found GoDaddy too expensive and very user-unfriendly apart from all the accusations in this post. They don’t seem to care about people anymore, just how much they charge for their services.
Btw, if anyone is looking for alternatives I think you will be pleasantly surprised with Nominus