Hi everyone,

Im new to the forum and I just wanted to share my experience with Binance P2P and how I was scammed, please forgive my english its not my native language.

I have been using Binance for sometime and everything was working great, until I was a victim of an elaborated scam for a lot of money using his P2P service.

Basically some user made an offer in one of my advertisments and canceled inmediately, but in my payment method my telephone number was written.

I got contacted after sometime by whatsapp by a guy in venezuela named"Ramon Rangel" he said he wanted to buy my crypto and in order to do so we should use binance so both of us will be safe.

He said I had to make an offer on a specific advertisment by an user and that I had to copy paste a name and a number given by him, that this person was his friend and he will inmediately know what to do, I did as he said.

Not even 3 minutes passed and i realized that the counterpart deposited the money to the number I gave to him, suddenly I understood that I gave a bank account of a third party in the chatbox, however i never specified that the funds had to be transfered there.

At the beginning I thought everything was going to be alright because I never said any keyword like "deposit in this account", "send money here" or something similar, the payment method of the order was displaying my real name and my real account.

I opened an appeal and I lost it, binance kept asking for "evidence" that I did not have, "please show us a video accessing the account where the buyer deposited you and that you didnt receive any payment"

I told them many times that I could not access that account that it was not mine but they kept asking a video of me accesing that account.

I did everything that was in my hands to provide further information, I wrote a letter, sent a video of me explaining the situation and they kept asking for the same video.

I lost all my funds, binance decided to release them to the buyer.

I do not know if the buyer was colluded with this person that contacted me, maybe he was, maybe not

I thought my funds were safe with Binace, I never released funds before checking my bank account and never accepted payments of a third party.

I was a proxy in an elaborated scam where the scammer told me to offer in an advertisment and I copied and pasted a number and a name that never matched the original payment method.

Binance gave all the support to the buyer, I got ripped off, they never read or listened my case, even when I told them that the buyer deposited in an account that didnt even match the one in the purchase.

All the "advises" that binance gave were generic and useless at this moment:

1 - Please dont share your telephone number in your payment methods (which is stupid because my payment method requests a telephone number)
2 - Please dont share third party accounts (I didnt even realized I was sharing a third party account)
3 - Please show us the video evidence of your account not having the money (How am i supposed to show them if it was not my account?)
4 - Please notify the police in your region (Cmon guys I was scammed by someone from another country)

It even sounds stupid: I lost all my funds because I copied and pasted a name and a number in the chatbox without specifying anything else, buyer recklessly deposited instead of asking for confirmation or even realizing that the names in the payment method and the chatbox didnt even match.

Lessons learned:

- Crypto world is a cesspool full of scammers
- Binance support team is crap, generic answer, no telephone to call, a lot of time to review cases, dont even try to provide arguments to them, they will keep asking for the same over and over again.
- Binance owns your funds and they decide what to do with them, they say that they are not responsible for user transactions in P2P, however they are judges during an appel.
- Once their CS team decides what to do with your money, you cannot do anything anymore, nobody to write or to complain, impossible to make a demand.

Binance is acting like "bank" but without wanting to be a bank, they are actually worst than a bank, I have never seen a bank giving funds to someone that deposited to a wrong account, binance however can do it.

Do you really want to keep your hard earned money in a place like this? a place where you cannot demand, where you cannot call, where they give generic answers with a bot? and where they decided what to do with your money? seriously trading in real or by whatsapp is safer,

I think crypto has a lot of future ahead but not in the hands of the exchanges that exists now.

I do hope for future regulations someday.