Well, I guess I have to accept that the account is gone, too bad.

Thanks guys.

Yeah, what you say is correct. My hopes for resolving this issue with a happy end for me are low.
They haven't even been online here in more than a year, but I thought I'd give it a try anyway and also warn others this way.

What happened:
Satoshi Hero is accusing me of somehow cheating with Referrals and have therefore blocked my account permanently. Furthermore, they do not go into details about this matter.

Scammers Profile Link:
https://bitcointalk.org/index.php?action=profile;u=1041965

Reference Link:
https://bitcointalk.org/index.php?topic=2806310.0

PM/Chat Logs:
I tried contacting their support via e-mail, but did not get a response in 4 days.
So I reached out to them in their Website-Chat today:

https://i.ibb.co/C5D98Ny/satoshihero.png

Additional Notes:
I do have about 280 referrals on this Site. All I did was advertise Satoshi Hero and Monster on other Faucet Sites (PTC Ads on Cointiply and Firefaucet), nothing else.

A few days ago I woke up to my account suddenly being blocked, so I contacted their support. This was their response:



That is how the discussion ended and I still don't know what their exact problem is. I have definitely NOT cheated with referrals.

I want to be honest: Yes, I am pissed, but overall this is a good site, they pay high and quickly.
However, I am also here to warn you: Do not invest anything at Satoshi Hero/Monster, do not refer other users and always withdraw as soon as you reach the minimum threshold, because your account might get blocked out of the blue for no good reason.