Everything was fixed and I got all my LTC and BTC. I wish the support wasn't so slow but at least I didn't lose any money. I will continue to use Hitbtc as long as errors like these are not a common thing.

Well hitbtc finally got my LTC found and credited to me. Then they said they were going to fix another problem had with .6 BTC stuck in pending while transfering from trading to main account ( a proccess that only takes one second). My BTC have pending pending for 4 days now. They said they were working on it and after they found my LTC I believed them. That was 12 hours ago and still no response after asking about it 3 times. hitbtc would be a great exchange if they had better support and would quit making tiny mistakes like this that has had my .6 BTC ($300) tied up for 4 days.

I have been using hitbtc for a while, but I think they just stole my money. I sent a larger LTC transaction to load my account which is usually instant or pending for a couple of minutes. This one says "failed" They OFC have my litecoins as I can see in the block chain the transaction went through. I have emailed them serveral times with no response. it was close to $5,000 US which as of right now LTC is shooting up and I could be making a killing. I hope this is something that will be fixed and they are not theives just stealing coins.