Did I understand correctly that the issue will be resolved today? Will I receive an email or do I need to log into a blocked account myself?

What are the arbitrage bets? What nonsense? How can you mark a player with some kind of mark for two bets?

And don't give me stupid comments. What is there to check? Either tell the player that we won't even refund your deposit, or ask the player for a KYC check.

And I am perfectly sure that in order to respond to a player, even "marked" with some kind of label, weeks and months are not needed. It's just that DuckDice deliberately doesn't answer me.

Maybe the bookmaker deigns to respond to letters from blocked players? I've been waiting for a week, I wrote both in live chat and on email, and still have not received a response regarding the blocking of my account and the fate of my money

And I think that the bookmaker, which claims to have a good reputation, should have answered my letters, which I wrote back on March 1

This is a blatant scam

What does it mean? "Has been flagged by a service provider"

Under this wording, you can block any account that your bookmaker did not like for some reason.

I wrote a couple of pages back about the sticky situation with Duckdice.io on March 1st.

Today is March 6th and I still haven't received a single letter from Duckdice with the reasons for blocking my account and probable ways to solve this problem.

I created a topic where I provided all the evidence - https://bitcointalk.org/index.php?topic=5443774.new#new

Hello everybody! I want to tell you about the bad experience of playing on Duckdice.io

My nickname in DuckDice is Ipunapi772

I registered on the 1 of March, made a deposit of 666 usdt on the TRC20 wallet - f1ea5fa452b450822925852d835c6c5a0eb3021b1d96f46410dfe77b3535daed, which was provided to me by the Duckdice website - TNU3o53Ccv5ADrsPPM8NUJS3tXQBhJCfWE

I made one bet on tennis in the amount of 15-18 dollars (I don’t remember exactly, I didn’t record) and the second bet on football in the amount of about 70-80 dollars, after which I received a notification that my account was blocked.

I immediately emailed support@duckdice.io and received an auto-generated response - "your complaint registered".

I was sure that they would answer me quickly enough and ask for a standard KYC check, for example (although I don’t understand why, I only made two bets for small amounts and did not withdraw money)(

But for 6 days now I have not received a response. I wrote again, but also received no answer. I wrote to live chat Duckdice, but they told me to write to email

At the time of blocking, there were about $580 on my account, taking into account the fact that the deposit amounted to $666.

I think that the office is obliged to give me my money, I'm ready to go through KYC, but I don't even get a response to my letters...


P.S access to my account on Duckdice.io is blocked for me, I can't enter my personal account


I'm attaching links to screenshots for proof...

1. https://ibb.co/mFD0SSp

2. https://ibb.co/0CbsSzj - I managed to take this photo after I received a notification about the blocking, the next time I refreshed the page, I could no longer log into my account

3. https://ibb.co/VC4HBbj -
Screenshot of registration, welcome letter dated March 1st. I also use the same mail for the Bitcointalk forum

[/quote] I think you are too in a hast and you should take time to read the terms and condition and aooly it to your situation and any however you should be assured that support will attend to your case and if it is resolvable the support will reopen your account. [/quote]


I just think that it is necessary to immediately explain to the player the reason for the blocking and the possibility of withdrawing funds, and not drag it out indefinitely

It's dishonorable and makes me nervous

Yes, my account is in the screenshot, and there were two bets on regular matches, one on football and the other on tennis...

For my part, what evidence can I provide other than a screenshot of the fact that I am not allowed to enter my account? I can send the hash of the Duckdice deposit transaction 666 dollars - f1ea5fa452b450822925852d835c6c5a0eb3021b1d96f46410dfe77b3535daed

But it doesn’t change the essence, I was unprovenly marked as a fraudster and they don’t give me my money, please note that I didn’t even win anything from the bookmaker, I only lost about 80 dollars ...

Lock the player's money is you quickly do! And when you need to answer the fair question "what is the reason for the blocking and when will you return MY money?" you start referring to the workload and answering every letter for weeks ...

Interesting site...

Registered on March 1, made a deposit of 666 dollars () and a couple of small bets that lost - I received a notification that the account was blocked!

In live chat they told me to write to the mail, but they simply do not answer me by mail.

Is this standard scam practice? Give me my deposit, or at least what is left on the balance sheet (there is an amount less than my deposit)

My nickname in DuckDice.io - Ipunapi772