I'm sending an e-mail to the site, give permission to login, I need to check my account activities, but it is not allowed.

I don't know how much I have deposited in my account, how much I have withdrawn, because I cannot log in. I am sharing the last e-mail sent to me

We would like to inform you that we have made the decision to terminate cooperation with you (closing a gaming account) on the basis of the General provisions of the rules of the bookmaker:
After the completion of the transactions, the company can make any decision in accordance with the principles of reasonable and fairness:
1. blocking an account (including reopened accounts) which may require:
- invalidation and cancellation of all bonuses, free bets and winnings received when using bonuses and free bets;
Cancellation of all earnings received from main or reopened accounts and refund of the balance of your account at the time of commencement of transactions (excluding canceled earnings); We are also entitled to refund any amount required to be returned to us from this reopened account directly from any of your accounts (including any other secondary accounts).

2. At our sole discretion (in exceptional circumstances), we allow the use of the main account and consider your main account to be valid, while all bets placed by you on the double account will be voided. The second account(s) will be blocked and/or canceled by the decision of the company (the decision is made on the basis of the analysis of all violation events on a case-by-case basis).

The decision was made after a thorough review of the situation by our Security unit.
We ask that you do not create a game account with our company.
Given that your actions are substantially against our company's rules, the decision to terminate cooperation is final and not subject to revision.
All requests from you for blocking will not be considered.

You can withdraw as much as you deposited, sir.


After this message, I checked the last investment in the stock market, it was 1199 dollars, but when I entered my account, there was 153 dollars, my balance was deleted.