Hi all! I want to tell you about my unpleasant situation on Duckdice.io, I thought support would answer by mail, but they are not going to answer me at all and the chat was turned off when I wrote to it with a request to unblock my account.
My nickname in DuckDice is 1sajjad9
My E mail:
usama_syed96@hotmail.comWhat happened:: Made a deposit on the 1 of March 499.2 usdt to the TRC20 wallet - 0x4d2b0349c14e18d176ae6ae753b6d8e743b46b1b584845b67403c902bdd67cef
And also the second deposit after 8 hours, also on March 1, in the amount of 529.2 usdt to the TRC20 wallet - 0xa11f30a278479b845cb88bca3fc9554fe62ac14fee25ef2df44287eff76aa2a2
I made up to 10 bets since my balance was just over ~$2520 and I decided to withdraw some of it. Withdrawal canceled, comment written: canceled due to KYC administrator, and on the side they wrote that I must pass level 2 verification.
A couple of days later I write to the chat, they open an account for me for a day. I pass verification to level 2, write to the chat, put my funds for withdrawal - they don’t withdraw, they write to go through level 3, although initially they didn’t ask for it at all. I upload original bank statements that match the address in my profile and my statements in a row just get rejected and my account closes again. Why? For what? They don’t answer the mail, I’m tired of waiting and I’m writing this topic.
Open my account for me and return all my balance to me
support@duckdice.io @DuckDice.io
UPDATE:: : Funds returned in full, handsome guys, thank you all!
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