Hello everyone, I would never have thought that I would be complaining about Stake due to it having a good reputation.

But recently they put my account in ''Withdrawal only'' mode, but the problem is that I still can't withdraw or bet, how is it ''Withdrawal only'' mode? if the user can not withdraw?

A support agent told me that I had problems with clause 4 of the ToS regarding KYC, but when I asked again he couldn't tell me if this was the reason I couldn't withdraw.

Anyway, I don't know how to proceed and it's a complete mess for a casino of this size

If there is anyone who has had experience with this matter or any agent wants to help me .. thanks for the help

Hello everyone, I would never have thought that I would be complaining about Stake due to it having a good reputation.

But recently they put my account in ''Withdrawal only'' mode, but the problem is that I still can't withdraw or bet, how is it ''Withdrawal only'' mode? if the user can not withdraw?

A support agent told me that I had problems with clause 4 of the ToS regarding KYC, but when I asked again he couldn't tell me if this was the reason I couldn't withdraw.


Today they solved the problem thank you all tô follow up