Yes, the wallet address matches the address on my Electrum wallet which are holding the funds.

Good news - after I did what you said (i.e., File/Preferences/Server) and clicked "test connection", my transactions started to appear and I finally saw my BTC holdings.

Bad news:  After I attempted to then Send these BTC to a different wallet, I chose the Public Server and then clicked on Create a Transaction, and then Finalize a Transaction for Signing, and then Sign, a little popup box came up and showed my Ledger with another button that said "Sign" - so I clicked on that and then it said "signing" for a little while....until I got an error message that said:  ('0x6982', 'Error in command',").  

Any ideas?

Should I not have chosen the Public Server for security reasons?  The problem was, I don't think the other 2 server options were able to connect.

Also, separately (but perhaps related), I noticed on this new Sparrow wallet that I created on the UTXOs tab it shows a list of Unspent Transaction Outputs (all with the identical address and all having a red exclamation mark next to it that says "Duplicate Address".  I have the option to highlight all of them and click on "Send Selected".  

Should I do this?

Thanks in advance...sorry for the newbie questions!

Thanks for the suggestions.

Unfortunately, it still doesn't seem to work.  In Sparrow, I can see my wallet address, however, it is not showing that I have any BTC.  And when I try to Send some BTC, any amount I enter is either "Amount too low" or "Insufficient Funds".

When I click on "Transactions", I don't see any prior transactions listed (which I probably should since I was accruing BTC from PlanBetter).  However, at the bottom it says "Wallet loading history for XX (wallet name)".

Is it possible that it takes a long time for the wallet to "load" and show everything and all I need to do is wait?

Hi there...apologies but I'm still trying to figure this out and would like to follow your advice.  Can you please be more specific with regards to the exact steps that I should take to try this out?

After I download Sparrow wallet, should I open up a New Wallet or Import a Wallet?

I tried creating a New Wallet and I selected the option "Show Derivation" and entered in the 44'/5757'/0' derivation path that was previously shown to be causing an error on my Electrum wallet.  However, once this wallet was created and connected to my Ledger, it is clearly a new wallet with no history and obviously no BTC that I could send.

I'm not sure if I need to Import my wallet from Electrum - and if so, how I would even do so, since I don't have the keystore - it's just an app.

Thanks!

Thanks for the suggestions.

Unfortunately, nothing has worked.  I enabled/disabled the Change Address several times and I even ended up updating the Ledger to the latest version but I'm still getting the same error.

Any other ideas/suggestions?

Is there any other way to send my BTC from this address other than using Electrum Wallet with my Ledger (even though that is how I originally set it up)?

Thanks

I am using the latest Electrum wallet version, however, I have not yet updated my Ledger because of the recent "backdoor scandal"...but regardless, I just used a completely different Ledger (also not updated) and a different Electrum wallet and I was able to send my BTC with no problems.

My last resort is to update the Ledger, but first I would like to try to enable or disable the change address on the Electrum wallet to fix this issue, as you suggested.

How exactly do I do this?  I'm not sure what the "change address" is.  

Thanks!

With my Ledger I can open my Electrum wallet and see that I have some BTC in my wallet.

However, I am unable to send this BTC to a different address because I have the following problem:

Once I enter the BTC address into my Electrum Wallet (I've tried several different addresses and the same issue happens), the following message pops up on my Ledger:  "This derivation path is unusual....Confirm public key.....Path 44'/5757'/0' followed by a Public Key that I do not recognize (I can either Approve, or the next screen says "Reject if you're not sure".  

I've Approved (just to see if it will work), and then my Ledger makes me go through 2 steps:

Step 1: Ledger says "Register Wallet" which I have to either Approve or Reject.  

Step 2:  After I "Approve", my Ledger then shows the same Public Key as before which I have to either Approve or Reject.

If I "Approve" Step 2, my Ledger brings me back again to Step 1 and says "Register Wallet" and it forces me to go through Steps 1 and 2 repeatedly.

All the while, my Electrum Wallet says "Signing Transaction" (but it never actually does).

Can anyone help me fix this issue?

Thanks