Hello to all,

I have found myself in the same situation just now, as a lot of you. I did swap from BTC to usdt 5k$ 2 weeks ago and it is in “pending” still. After conversation with exodus a week ago they told me N.Exchange is their third party provider for that, so I contacted their support. After a week of waiting they replied that I must follow kyc procedure and prove source of funds in order to release this transaction.

I just responded that they blocked my transaction without any info 2 weeks ago and that this is unacceptable, and that I want my BTC back to my exodus wallet.

Now reading the comments I am aware that probably they will not give me my BTC back just like that.

Should I follow whole kyc and source of funds procedure? I am not comfortable giving my full identity and source of incomes to some shady company…

I am open to any suggestions and I am angry on myself for not reading terms about 3rd party provider, but I was doing swapa for last 3 years without issues and I thought the whole time Exodus is doing this part by themselves.

***UPDATE***

I have completed kyc because they did not give me other option and they returned my funds.
Anyway, I am not happy about this since I gave my identity to the little known exchange and which I will never use and that was against my wish.