We have an interesting announcement for readers. The police of one of the countries (we wrote about this case a few weeks ago) sent an official request to Hong Kong to obtain information from local authorities about the location and owners of Freewallet. Let me point out right away that it is not a fact that law enforcement will be able to obtain this information. Especially considering that, according to our data, their legal address is nominal, there is no real office in Hong Kong. But we hope that this will be the first step towards an interesting investigation.

 Sometimes after one post a customer may get his tickets reviewed, but also some people cant get coins back even after month or years. Thats why it's better to make official statements, not to wait till administration pays attention to your issues.

If 10-20-30 users will submit such complaints, there is a chance that Apple will remove Freewallet from Appstore. In this situation they wont be able to find new victims. Also, legal authorities will be able to use this fact as a sign that Freewallet is really a fraudelent app.

I also agree with your post. Many people are afraid to provide their phone numbers. There should be other way to verify real customers.

I think it would be great to add here more links to the topics in which customers explain how FReewallet scammers stole their assets.
I found several but I think that there are more new scam accusations

Zgadza się. Co więcej, szkoda, że ​​Apple nie odpowiedział na nasze wiadomości.
Co więcej, nawet na tym forum znajdują się dziesiątki tematów, w których klienci opowiadają, jak stracili majątek z winy Freewallet

They react only in cases where they see that the situation with blocking a particular wallet seriously harms their reputation. We have met clients whose assets have remained frozen for more than a year.

By following these steps and reporting your experience, you contribute to the collective effort to hold scammers accountable and protect other users from similar incidents.

Some issues may be solved. Especially if customers post new threads here and on other forums. Then it's possible that Freewallet team will approve KYC and let customer get coins back.
But yes, almost every day we get a new email from a client who asks for help.

https://freewalletreviews.org/used-appstore-to-download-freewallet-help-us/

Drodzy inwestorzy!

Jeśli pobrałeś Freewallet za pośrednictwem Appstore, pomóż nam zablokować dostęp tych oszustów do sklepu. Złóż skargę do wsparcia Apple, prosząc o usunięcie fałszywego portfela.

Several complaints already received. Thanks for everyone who helps in our combat!

Mahal na mga bisita! Kung sinuman sa inyo ang nag-download ng Freewallet mula sa AppStore at nawalan ng mga asset, mangyaring magreklamo sa pamamagitan ng website ng BBB.org. Ang buong pagtuturo ay magagamit dito
https://realreviews.info/we-are-campaigning-to-have-freewallet-removed-from-the-app-store-with-the-assistance-of-the-better-business-bureau/

Instructions for Filing a Complaint against Freewallet via Better Business Bureau (BBB)
Attention: This guide is exclusively for individuals who installed the Freewallet application through the Apple App Store and have experienced loss of crypto assets.

Access the BBB Complaint Form

Click on the following link: BBB Complaint Form
Select the Nature of Your Complaint

If you lost money due to Freewallet, select:
“I’d like to file a complaint against a business, and have BBB help me get a resolution to my problem.”
If you wish to warn others about the dangers of Freewallet without experiencing financial loss, select:
“I want to warn others about a business or offer that sounds like fraud”.
Provide Details of Your Complaint

Specify that you want to complain about applications developed by Freewallet.
Describe when, how, and the amount of money scammers stole from you.
Mention if you have evidence that shows this is not an isolated case, and consider providing links to materials from other affected users.

Highlight the Method of Scam

Add to your complaint that Freewallet allegedly employs the KYC fraud method, wherein accounts are blocked under the guise of verification, leading to the loss of assets.

Include Apple Registration Information

Make sure to provide your Apple ID as Apple may only consider complaints from users who personally installed the application through the App Store.
Select Apple as the Subject

In the search form, type “Apple” and select Apple from the pop-up menu (One Apple Park Way Cupertino, CA 95014).
Submit Your Complaint

Once you've filled out the complaint form, submit it.

Notify Freewallet-Report

After submitting your complaint, notify Freewallet-report@tutanota.com.

Stay in Contact

Remain in contact with BBB and other relevant organizations advocating for a scam-free internet.
By following these steps and reporting your experience, you contribute to the collective effort to hold scammers accountable and protect other users from similar incidents.

Estimados usuarios!
Si hay alguien en este hilo que se haya visto afectado por las acciones de la organización Freewallet, ayúdenos a eliminar la aplicación de la AppStore. Siga las instrucciones de este enlace.
https://freewalletreviews.org/used-appstore-to-download-freewallet-help-us/

PD Está escrito sólo en inglés porque el sitio de informes, BBB, sólo acepta envíos en inglés.

Thank you for responding to our request. But let me correct you a little.
We ask customers who have lost money due to Freewallet and downloaded this application through the AppStore to write a complaint to the BBB website addressed to Apple. In it, ask the company owners to remove Freewallet, since this wallet is a scam!
Full instruction is available here https://freewalletreviews.org/used-appstore-to-download-freewallet-help-us/

Sí estoy de acuerdo. Las mejores carteras son las que no tienen custodia. Sólo el cliente posee claves privadas. Pero entiendo que los principiantes suelen buscar soluciones fáciles. Por ejemplo, almacene sus monedas en perfiles de intercambio.

Nueva víctima de estafa, le roban casi $2000
Otra víctima de la estafa de Freewallet nos pidió ayuda. Su historia está escrita aquí.

Thank you for support!

We help customers to prepare official victims statements. But many people dont want to do this for various reasons, including the will to stay anonymous.
But I see this as the only chanse to get assets back.

This user lost a very significant amount. Of course this is bad. But it is possible that it is precisely after such cases that law enforcement officers will pay attention to the activities of scammers.