So an update just occurred. A man has contacted me on Kaspa Discord - the CEO of coinpal.io

He made an investigation for me locally (in Hong Kong) with the information provided in this thread. He was able to help them locate the payment and my order has been changed from "on hold" to "waiting for delivery".

I will post future updates here on that process.

Thank you all for the replies.

Yes we are a company.

We did our due diligence in many ways through the following;

1. Many high level youtubers stated it's real and was shipped their products. These included Rabid Mining, Red Panda mining and many others.
2. Kaspa discord server also shows many people ordered from there and successfully received their goods.
3. The company was presented at an event in HongKong with their products. See more here: https://twitter.com/IceRiverMiner
4. There were many fake "reproductions" of the original iceriver.io website (the same happened for Jinglemining with the Jasminer back 2 years ago).


However, I think they have either ran out of product and are still accepting payments, or in some cases are completely unconcerned that payments have been made and just don't care and that's why they've added more bank accounts and closed others.

I believe they are a legitimate company that is now scamming people by accepting their money and having no products to send and therefore claiming that no-money ever arrived.

I have found the bank recipients bank online and their phone number.

I need to wait until tomorrow, but I will call them at 8:00am (2pm in Hong Kong).
I will provide them the transaction information and see if they can locate the payment.

If they can, I will see how to proceed via their end also.

Very happy to show evidence of the bank transfer:

** removed **

Very happy to also show evidence of email conversation with them (please read from bottom to top as I copied it all from Gmail)   -edit: updated link as paste wrong one.

** removed **

Via multiple channels actually.

Youtube, discord, self searching etc.

I've just made a trustpilot review also.

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UPDATE A BIT LOWER. Leaving Original post here, but in Short, it's not a scam and has been sorted. Very interesting though!

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On July 28th, 2023, my company placed an order for 2 ASIC miners through iceriver.io.

We paid via bank transfer (not crypto) to be sure we employed the safe method of transacting business to business.
We also used this method due to tax regulations in Germany.

We created an account on iceriver.io
Placed our order and processed the bank transfer.

10 days pass and our order is still On Hold.
I've contacted them at this stage and they say they don't have the money. We provided a screenshot of the transfer.
They reply that the money wasn't delivered.

We wait another few days constantly checking with our bank and then also checking with iceriver.io and now are at a stalemate.

Bank says payment was made. Provides us with 3 different screenshot variants showing where we paid the money to, how much in EUR it was and how much the USD value was (including conversion rate and applicable charges).
Iceriver contacts us back after we send these 3 documents saying they don't have the money and to check with our bank.

We are now in an endless loop. Bank says payment is fine, was not returned and bank details of the recipient are correct as confirmed by iceriver and their website.
Iceriver says too bad, we don't have the money.


Point of extreme fishyness:

On the website under my account, it shows to pay via this bank account:

Bgin Trading Limited:

But after I placed the order, we get an email from them with the following information to make the transfer.

HangDong trading limited ( For Personal Account Only ):


HANGDONG TRADING LIMITED ( For Business Account Only ):



So, we use the "Business account only" one as we are a business.

3 bank accounts, different banks and different locations.




We now need to contact the police. I've now reached out again to iceriver with no reply via email. I also get no replies on their listed Telegram channel and their Discord server they have on their website just doesn't exist.

We've contacted the bank one further time just an hour ago to see if the funds can be reversed. The banks fraud department will now look into it and will contact us back again.