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1  Bitcoin / Hardware / Re: BFL SGL300G dead on: July 24, 2014, 06:13:25 AM
To Unacceptable:  I have been in touch with Lightfoot.  He is the end all be all when it comes to BFL Miners.  I read a lot of his posts and plan in trying to do some of the stuff he has done.  This is an education for me.

To bcp19: I am a registered user of the Butterfly Labs site, so I used the RMA form.

To byt411:  Guess what.  They are proving you wrong so far.



Butterfly Labs got back to me and stated they will accept my RMA, very professional and very quick response.  Sent them my shipping address since this is second hand and I am now awaiting further instructions.  I know there are a lot of posts out there regarding poor customer support, but so far top notch.
2  Bitcoin / Hardware / BFL SGL300G dead on: July 23, 2014, 06:30:34 AM
Hello All,

I purchased a Butterfly Labs 30GH from Ebay.  I did not go into this blind.  They told me that it was DOA, figured for 25 dollars what the heck.  What I found was a burn spot on the PCB board right below the asic and right above R40 and R42.  Looks like the placement was C11?.  First does anyone know what this is on the board?  Can it be fixed?  I sent an e-mail to Butterfly Labs asking if they would RMA it since it was the board.  We will see what they have to say.  Otherwise just getting ideas on what I could do.

Thanks for any help.  Let me know if you would like a picture of the board. For additional info.

John
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