i have purchased from this store as well, the service was exellent, only thing i didnt like was the shipping that it was free only for the orders over 500 euros but still as we are crypto holders, shipping won't be a problem to be paid, as in the end we will get the product.
i see the reviews in trustpilot as well, I didnt see any bad review regarding the store-client relationship.
i think the bad reviews are for other businesses.