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Hi Mikey, yeah I’ve already tried that. No matter which boards I use the miner will only run with 2 boards in. Any 2 of the 7 boards I have it will run normally. But as soon as I add a 3rd board it does the reboot cycle. Ive spoke to Oliver at whatsminer and he’s told me the miner has been tampered with, the label on the case isn’t original. Not sure exactly what’s been tampered with but I’ve tried 3 different control boards, numerous variations of hashboards out of the 7 and I’ve just got a new PSU that I need to try. I’ve also contacted coinminingcentral again after finding out the label isn’t original, their reply was that it’s a USED unit and that it was all tested before shipping to me. I mean I understand there’s no guarantee with a used unit but one with unoriginal parts?? Would never buy a used unit off them again. Their support was ok trying to help me, trying different test to figure it out but they’ve since cut me off basically, they’re no longer replying to me.
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I WOULD try a different controller
Already tried 3 different ones ![Undecided](https://bitcointalk.org/Smileys/default/undecided.gif) Hi Mikey, i also thought the same so i tried running it with an external AC infinity fan and putting the miner in immersion cooling mode on bixbit but still have the same result. I've just bought a new PSU so gonna try that now
Not sure the PSU is going to fix it, I doubt it, but anyway, your problem is not very common, I played with hundreds of M21s before, never faced a similar issue nor any of the clients I have sold M21s to, you can speak directly to Oliver on telegram, he is an official Whatsminer tech support guy and he would certainly be able to help you better, you may just need to wait a while before he responds given that he is always busy. This is his telegram https://t.me/whatsminersupport Would appreciate it if you keep the topic up to date so others can benefit from it. Thanks Mikey I’ll send him a message now, will report back when I find a solution. Thanks for the help
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Hi Mikey, i also thought the same so i tried running it with an external AC infinity fan and putting the miner in immersion cooling mode on bixbit but still have the same result. I've just bought a new PSU so gonna try that now
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Afraid to say I have already tried both of those ![Undecided](https://bitcointalk.org/Smileys/default/undecided.gif) Would it be better for you to see the logs with these settings? I’ve also tried running BixBit firmware on the lowest underclock possible and was the same. I’ll run it with those settings again tho and get a log for you. Thanks
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Sorry about that, here is the end of the system log of the miner. Ive had to trim the top of the log because of maximum character length. Full log is here https://www.mediafire.com/file/etmqa49rnx915v9/system.log/file12-13 03:04:41.00 N cgminer[4426]: Slot0 test fifo, ok cores: 83.6%, fifo percent: 85.8%, 85.3% 12-13 03:04:42.00 N cgminer[4426]: Slot1 Change freq 673->674M, 668M, board temp: 67.0, hottest: 0.0, vol: 358, ok cores: 98.8%, failed: 0 12-13 03:04:43.00 N cgminer[4426]: Slot1 test fifo, ok cores: 89.4%, fifo percent: 90.8%, 91.2% 12-13 03:04:44.00 N cgminer[4426]: Slot0 Change freq 647->648M, 640M, board temp: 65.5, hottest: 0.0, vol: 360, ok cores: 98.6%, failed: 0 12-13 03:04:44.00 N cgminer[4426]: Slot2 Change freq 672->674M, 667M, board temp: 69.0, hottest: 0.0, vol: 362, ok cores: 98.8%, failed: 0 12-13 03:04:45.00 N cgminer[4426]: Slot0 test fifo, ok cores: 83.9%, fifo percent: 85.9%, 85.6% 12-13 03:04:45.00 N cgminer[4426]: Slot2 test fifo, ok cores: 90.3%, fifo percent: 91.6%, 92.1% 12-13 03:04:47.00 E cgminer[4426]: Upfreq test power protect, voltage:12.00V, current_out:183.0A, current_in:0.00A power: 2380W 12-13 03:04:47.00 N cgminer[4426]: Slot1 Change freq 674->673M, 666M, board temp: 67.0, hottest: 0.0, vol: 358, ok cores: 98.7%, failed: 0 12-13 03:04:48.00 N cgminer[4426]: Slot0 Change freq 648->646M, 639M, board temp: 65.5, hottest: 0.0, vol: 360, ok cores: 98.7%, failed: 0 12-13 03:04:48.00 N cgminer[4426]: Slot1 test fifo, ok cores: 91.1%, fifo percent: 92.1%, 92.9% 12-13 03:04:49.00 N cgminer[4426]: Slot0 test fifo, ok cores: 84.2%, fifo percent: 85.1%, 86.0% 12-13 03:04:49.00 N cgminer[4426]: Slot2 Change freq 674->673M, 666M, board temp: 69.0, hottest: 0.0, vol: 362, ok cores: 98.7%, failed: 0 12-13 03:04:50.00 N cgminer[4426]: Slot2 test fifo, ok cores: 90.8%, fifo percent: 92.4%, 92.7% 12-13 03:04:52.00 N cgminer[4426]: Slot0 Change freq 646->646M, 640M, board temp: 65.5, hottest: 0.0, vol: 360, ok cores: 99.0%, failed: 0 12-13 03:04:52.00 N cgminer[4426]: Slot1 Change freq 673->673M, 668M, board temp: 67.0, hottest: 0.0, vol: 358, ok cores: 99.2%, failed: 0 12-13 03:04:53.00 N cgminer[4426]: Slot0 test fifo, ok cores: 84.5%, fifo percent: 85.1%, 85.3% 12-13 03:04:53.00 N cgminer[4426]: Slot1 test fifo, ok cores: 91.4%, fifo percent: 92.0%, 92.3% 12-13 03:04:54.00 N cgminer[4426]: Slot2 Change freq 673->672M, 666M, board temp: 69.0, hottest: 0.0, vol: 361, ok cores: 98.8%, failed: 0 12-13 03:04:55.00 N cgminer[4426]: Accepted 03768467 Diff 18.9K/18836 SM 1 pool 0 (temp 65.5 67.0 69.0 fan 3180 2880) 12-13 03:04:55.00 N cgminer[4426]: Slot2 test fifo, ok cores: 90.9%, fifo percent: 91.9%, 92.7% 12-13 03:04:55.00 N cgminer[4426]: Accepted 01c2680b Diff 37.2K/18836 SM 0 pool 0 (temp 65.5 67.0 69.0 fan 3180 2880) 12-13 03:04:56.00 N cgminer[4426]: Accepted 0132d8e1 Diff 54.7K/18836 SM 0 pool 0 (temp 65.5 67.0 69.0 fan 3210 2850) 12-13 03:04:58.00 N cgminer[4426]: Slot2 Change freq 672->672M, 667M, board temp: 69.0, hottest: 0.0, vol: 361, ok cores: 99.0%, failed: 0 12-13 03:04:59.00 N cgminer[4426]: Slot2 test fifo, ok cores: 91.4%, fifo percent: 92.4%, 92.3% 12-13 03:04:59.00 N cgminer[4426]: Upfreq freq: 664.2/720, power: 2370/(3350~2380), boards: 3/3, vol: 1200/(1050~1204), expect: 39.11T,60.59/(0.0~0.4W) 12-13 03:04:59.00 N cgminer[4426]: bt1920_get_fifo_percent: Slot0, percent: 85.3% 12-13 03:04:59.00 N cgminer[4426]: bt1920_get_fifo_percent: Slot1, percent: 92.3% 12-13 03:04:59.00 N cgminer[4426]: bt1920_get_fifo_percent: Slot2, percent: 92.4% 12-13 03:04:59.00 N cgminer[4426]: Accepted 015aac8c Diff 48.4K/18836 SM 1 pool 0 (temp 65.5 67.0 69.0 fan 3180 2880) 12-13 03:05:04.00 N cgminer[4426]: Accepted 0225004e Diff 30.6K/18836 SM 0 pool 0 (temp 65.5 67.0 69.0 fan 3210 2880) 12-13 03:05:07.00 N cgminer[4426]: bt1920_get_fifo_percent: Slot0, percent: 85.3% 12-13 03:05:07.00 N cgminer[4426]: bt1920_get_fifo_percent: Slot1, percent: 92.3% 12-13 03:05:07.00 N cgminer[4426]: bt1920_get_fifo_percent: Slot2, percent: 92.4% 12-13 03:05:07.00 E cgminer[4426]: Restart as hashrate error, fifo_percent: 90.0%, cur vol:1200(expect vol:1220, add:5.1%)->final vol:-1->1220 12-13 03:05:07.00 E cgminer[4426]: Attempting to restart cgminer git-078e627 12-13 03:05:07.00 N cgminer[4426]: Set fan auto speed mode enabled 12-13 03:05:07.00 E cgminer[4426]: system_power_off 12-13 03:05:07.00 N cgminer[4426]: Slot0: set reset pin 99 to 0 12-13 03:05:07.00 N cgminer[4426]: Slot1: set reset pin 100 to 0 12-13 03:05:07.00 N cgminer[4426]: Slot2: set reset pin 101 to 0 12-13 03:05:07.00 N cgminer[4426]: Turn off power 12-13 03:05:07.00 W cgminer[4426]: Summary of runtime statistics: 12-13 03:05:07.00 W cgminer[4426]: Started at [1970-01-01 08:01:42.349] 12-13 03:05:07.00 W cgminer[4426]: Runtime: 0 hrs : 0 mins : 0 secs 12-13 03:05:07.00 W cgminer[4426]: Average hashrate: 16057584.7 Mhash/s 12-13 03:05:07.00 W cgminer[4426]: Solved blocks: 0 12-13 03:05:07.00 W cgminer[4426]: Best share difficulty: 868 12-13 03:05:07.00 W cgminer[4426]: Share submissions: 0 12-13 03:05:07.00 W cgminer[4426]: Accepted shares: 0 12-13 03:05:07.00 W cgminer[4426]: Rejected shares: 0 12-13 03:05:07.00 W cgminer[4426]: Accepted difficulty shares: 0 12-13 03:05:07.00 W cgminer[4426]: Rejected difficulty shares: 0 12-13 03:05:07.00 W cgminer[4426]: Hardware errors: 0 12-13 03:05:07.00 W cgminer[4426]: Utility (accepted shares / min): 0.00/min 12-13 03:05:07.00 W cgminer[4426]: Work Utility (diff1 shares solved / min): 5257.55/min 12-13 03:05:07.00 W cgminer[4426]: Stale submissions discarded due to new blocks: 0 12-13 03:05:07.00 W cgminer[4426]: Unable to get work from server occasions: 0 12-13 03:05:07.00 W cgminer[4426]: Work items generated locally: 373 12-13 03:05:07.00 W cgminer[4426]: Submitting work remotely delay occasions: 0 12-13 03:05:07.00 W cgminer[4426]: New blocks detected on network: 2 12-13 03:05:07.00 W cgminer[4426]: Pool: stratum+tcp://stratum.braiins.com:3333 12-13 03:05:07.00 W cgminer[4426]: Share submissions: 0 12-13 03:05:07.00 W cgminer[4426]: Accepted shares: 0 12-13 03:05:07.00 W cgminer[4426]: Rejected shares: 0 12-13 03:05:07.00 W cgminer[4426]: Accepted difficulty shares: 0 12-13 03:05:07.00 W cgminer[4426]: Rejected difficulty shares: 0 12-13 03:05:07.00 W cgminer[4426]: Items worked on: 1888525 12-13 03:05:07.00 W cgminer[4426]: Stale submissions discarded due to new blocks: 0 12-13 03:05:07.00 W cgminer[4426]: Unable to get work from server occasions: 0 12-13 03:05:07.00 W cgminer[4426]: Submitting work remotely delay occasions: 0 12-13 03:05:07.00 W cgminer[4426]: Pool: DevFee 12-13 03:05:07.00 W cgminer[4426]: Share submissions: 0 12-13 03:05:07.00 W cgminer[4426]: Accepted shares: 0 12-13 03:05:07.00 W cgminer[4426]: Rejected shares: 0 12-13 03:05:07.00 W cgminer[4426]: Accepted difficulty shares: 0 12-13 03:05:07.00 W cgminer[4426]: Rejected difficulty shares: 0 12-13 03:05:07.00 W cgminer[4426]: Items worked on: 781 12-13 03:05:07.00 W cgminer[4426]: Stale submissions discarded due to new blocks: 0 12-13 03:05:07.00 W cgminer[4426]: Unable to get work from server occasions: 0 12-13 03:05:07.00 W cgminer[4426]: Submitting work remotely delay occasions: 0 12-13 03:05:07.00 W cgminer[4426]: Pool: DevFee 12-13 03:05:07.00 W cgminer[4426]: Share submissions: 0 12-13 03:05:07.00 W cgminer[4426]: Accepted shares: 0 12-13 03:05:07.00 W cgminer[4426]: Rejected shares: 0 12-13 03:05:07.00 W cgminer[4426]: Accepted difficulty shares: 0 12-13 03:05:07.00 W cgminer[4426]: Rejected difficulty shares: 0 12-13 03:05:07.00 W cgminer[4426]: Items worked on: 61 12-13 03:05:07.00 W cgminer[4426]: Stale submissions discarded due to new blocks: 0 12-13 03:05:07.00 W cgminer[4426]: Unable to get work from server occasions: 0 12-13 03:05:07.00 W cgminer[4426]: Submitting work remotely delay occasions: 0 12-13 03:05:07.00 W cgminer[4426]: Pool: DevFee 12-13 03:05:07.00 W cgminer[4426]: Share submissions: 0 12-13 03:05:07.00 W cgminer[4426]: Accepted shares: 0 12-13 03:05:07.00 W cgminer[4426]: Rejected shares: 0 12-13 03:05:07.00 W cgminer[4426]: Accepted difficulty shares: 0 12-13 03:05:07.00 W cgminer[4426]: Rejected difficulty shares: 0 12-13 03:05:07.00 W cgminer[4426]: Items worked on: 0 12-13 03:05:07.00 W cgminer[4426]: Stale submissions discarded due to new blocks: 0 12-13 03:05:07.00 W cgminer[4426]: Unable to get work from server occasions: 0 12-13 03:05:07.00 W cgminer[4426]: Submitting work remotely delay occasions: 0 12-13 03:05:07.00 W cgminer[4426]: Summary of per device statistics: 12-13 03:05:07.00 W cgminer[4426]: SM 0 (5s):13.76T (avg):0.000h/s | A:0 R:0 HW:0 WU:240.0/m 12-13 03:05:07.00 W cgminer[4426]: SM 1 (5s):12.56T (avg):1.099Th/s | A:0 R:0 HW:0 WU:0.0/m 12-13 03:05:07.00 W cgminer[4426]: SM 2 (5s):12.49T (avg):0.000h/s | A:0 R:0 HW:0 WU:120.0/m 12-13 03:05:07.00 W cgminer[4426]: 12-13 03:05:07.00 W kernel: [ 667.299164] power_manager(pid 4438) in cgminer exiting:0 12-13 03:05:07.00 W kernel: [ 667.310891] 2/golden(pid 4997) in cgminer exiting:0 12-13 03:05:07.00 W kernel: [ 667.310897] cg@2/Miner(pid 4998) in cgminer exiting:0 12-13 03:05:07.00 W kernel: [ 667.310902] cg@1/GenWork(pid 5003) in cgminer exiting:0 12-13 03:05:07.00 W kernel: [ 667.310908] cg@2/GenWork(pid 5004) in cgminer exiting:0 12-13 03:05:07.00 W kernel: [ 667.311010] 2/golden(pid 15876) in cgminer exiting:0 12-13 03:05:07.00 W kernel: [ 667.311015] cg@0/Miner(pid 4992) in cgminer exiting:0 12-13 03:05:07.00 W kernel: [ 667.311069] 0/golden(pid 4991) in cgminer exiting:0 12-13 03:05:07.00 W kernel: [ 667.311077] cg@1/Miner(pid 4995) in cgminer exiting:0 12-13 03:05:07.00 W kernel: [ 667.311141] 1/golden(pid 4994) in cgminer exiting:0 12-13 03:05:07.00 W kernel: [ 667.311206] cg@Watchpool(pid 5000) in cgminer exiting:0 12-13 03:05:07.00 W kernel: [ 667.311274] cg@Watchdog(pid 5001) in cgminer exiting:0 12-13 03:05:07.00 W kernel: [ 667.311339] cgminer(pid 4426) in cgminer exiting:0 12-13 03:05:07.00 W kernel: [ 667.311377] cg@Debug(pid 4457) in cgminer exiting:0 12-13 03:05:07.00 W kernel: [ 667.311444] cg@env(pid 4458) in cgminer exiting:0 12-13 03:05:07.00 W kernel: [ 667.311527] cg@API(pid 4459) in cgminer exiting:0 12-13 03:05:07.00 W kernel: [ 667.311604] cg@0/SStratum(pid 4466) in cgminer exiting:0 12-13 03:05:07.00 W kernel: [ 667.311684] cg@0/RStratum(pid 4467) in cgminer exiting:0 12-13 03:05:07.00 W kernel: [ 667.311748] cg@3/SStratum(pid 4475) in cgminer exiting:0 12-13 03:05:07.00 W kernel: [ 667.311819] cg@3/RStratum(pid 4476) in cgminer exiting:0 12-13 03:05:07.00 W kernel: [ 667.311883] cg@1/SStratum(pid 4477) in cgminer exiting:0 12-13 03:05:07.00 W kernel: [ 667.311954] cg@1/RStratum(pid 4478) in cgminer exiting:0 12-13 03:05:07.00 W kernel: [ 667.312018] cg@2/SStratum(pid 4479) in cgminer exiting:0 12-13 03:05:07.00 W kernel: [ 667.312090] cg@2/RStratum(pid 4480) in cgminer exiting:0 12-13 03:05:07.00 W kernel: [ 667.312155] cg@nonce:0(pid 4990) in cgminer exiting:0 12-13 03:05:07.00 W kernel: [ 667.312217] cg@nonce:1(pid 4993) in cgminer exiting:0 12-13 03:05:07.00 W kernel: [ 667.312280] cg@nonce:2(pid 4996) in cgminer exiting:0 12-13 03:05:07.00 W kernel: [ 667.319218] cg@0/GenWork(pid 5002) in cgminer exiting:0 12-13 03:05:09.00 I ams[3528]: getResult client.Do: %s Patch "https://api.bixbit.io/api/v1/miners/update/9827": dial tcp: lookup api.bixbit.io on 192.168.1.1:53: read udp 192.168.1.76:44589->192.168.1.1:53: i/o timeout 12-13 03:05:09.00 I ams[3528]: runHttpMonitoring http.SendState: SendState getResult: getResult client.Do: Patch "https://api.bixbit.io/api/v1/miners/update/9827": dial tcp: lookup api.bixbit.io on 192.168.1.1:53: read udp 192.168.1.76:44589->192.168.1.1:53: i/o timeout 12-13 03:05:09.00 E system-monitor[2677]: system error state: cgminer:1, temp_sensor:0, temp_over_heat:0, error codes: 0 12-13 03:05:15.00 N root: /usr/bin/set-led auto 12-13 03:05:15.00 W kernel: [ 674.860558] cgminer(pid 15984) in cgminer exiting:256 12-13 03:05:15.00 W kernel: [ 674.867812] cgminer(pid 15987) in cgminer exiting:256 12-13 03:05:15.00 W kernel: [ 674.874661] cgminer(pid 15990) in cgminer exiting:0 12-13 03:05:15.00 W kernel: [ 674.879589] cgminer(pid 15994) in cgminer exiting:0 12-13 03:05:15.00 W kernel: [ 674.880122] cgminer(pid 15993) in cgminer exiting:256 12-13 03:05:15.00 W kernel: [ 674.884222] cgminer(pid 15997) in cgminer exiting:0 12-13 03:05:15.00 W kernel: [ 674.884754] cgminer(pid 15996) in cgminer exiting:256 12-13 03:05:15.00 W kernel: [ 674.889785] cgminer(pid 16000) in cgminer exiting:0 12-13 03:05:15.00 W kernel: [ 674.890320] cgminer(pid 15999) in cgminer exiting:256 12-13 03:05:15.00 W kernel: [ 674.894422] cgminer(pid 16003) in cgminer exiting:0 12-13 03:05:15.00 W kernel: [ 674.894934] cgminer(pid 16002) in cgminer exiting:256 12-13 03:05:15.00 W kernel: [ 674.918104] cgminer(pid 16008) in cgminer exiting:0 12-13 03:05:15.00 W kernel: [ 674.921805] cgminer(pid 16015) in cgminer exiting:0 12-13 03:05:15.00 W kernel: [ 674.928061] cgminer(pid 16018) in cgminer exiting:0 12-13 03:05:15.00 W kernel: [ 674.931621] cgminer(pid 16019) in cgminer exiting:0 12-13 03:05:17.00 W kernel: [ 676.970752] cgminer(pid 16138) in cgminer exiting:0 12-13 03:05:17.00 W kernel: [ 676.990999] cgminer(pid 16144) in cgminer exiting:0 12-13 03:05:17.00 W kernel: [ 676.991798] cgminer(pid 16143) in cgminer exiting:0 12-13 03:05:17.00 W kernel: [ 677.005703] cgminer(pid 16147) in cgminer exiting:0 12-13 03:05:17.00 W kernel: [ 677.015922] cgminer(pid 16150) in cgminer exiting:0 12-13 03:05:17.00 W kernel: [ 677.022380] cgminer(pid 15982) in cgminer exiting:0 12-13 03:05:17.00 N cgminer[16157]: Started cgminer git-078e627 12-13 03:05:17.00 N cgminer[16157]: Load eeprom config: bin_type=6 leak_current=B 12-13 03:05:17.00 N cgminer[16157]: load eeprom[0] config: bin_version=4 bin_type=6 leak_current=B pcb_data=HNM15S42229A27X11784 miner_type=M21S pcb_version=22 chip_num=66 time_stamp=2019-10-28 04:32:40 chip_data=HPND06-19102101 BINV04-192106B factory_test=0xff cal_power=18449 12-13 03:05:17.00 N cgminer[16157]: load eeprom[1] config: bin_version=4 bin_type=6 leak_current=B pcb_data=HNM15S42229A27X11784 miner_type=M21S pcb_version=22 chip_num=66 time_stamp=2019-10-28 04:32:40 chip_data=HPND06-19102101 BINV04-192106B factory_test=0xff cal_power=18449 12-13 03:05:17.00 N cgminer[16157]: load eeprom[2] config: bin_version=4 bin_type=6 leak_current=B pcb_data=HNM15S42229A27X11784 miner_type=M21S pcb_version=22 chip_num=66 time_stamp=2019-10-28 04:32:40 chip_data=HPND06-19102101 BINV04-192106B factory_test=0xff cal_power=18449 12-13 03:05:17.00 W cgminer[16157]: failed to find option liquid_cooling in file /etc/config/cgminer 12-13 03:05:17.00 W cgminer[16157]: failed to find option osc_freq in file /etc/config/cgminer 12-13 03:05:17.00 N cgminer[16157]: ============load_cgminer_cfg============== miner_type=M21SV20 chip_id=1920 liquid_cooling=0 osc_freq=24M api_allow=W:0/0 api_listen=true api_network=true baud_rate=6000000 board_num=3 chip_num=66 chip_column_num=2 temp_chips=1 temp_sensors_per_chip=1 cool_temp=30 pre_heat_temp=25 pre_heat_end_freq=210 pre_heat_timeout=300 ======================================== 12-13 03:05:17.00 W cgminer[16157]: failed to find option board_plug3 in file /tmp/platform 12-13 03:05:17.00 W cgminer[16157]: failed to find option gpio_board_plug3 in file /tmp/platform 12-13 03:05:17.00 W cgminer[16157]: failed to find option gpio_board_reset3 in file /tmp/platform 12-13 03:05:17.00 W cgminer[16157]: failed to find option gpio_board_reset_detect3 in file /tmp/platform 12-13 03:05:17.00 N cgminer[16157]: =================load_pools_cfg=============== 12-13 03:05:17.00 W cgminer[16157]: failed to find option quota_share1 in file /etc/config/pools 12-13 03:05:17.00 N cgminer[16157]: Pool1 url:stratum+tcp://stratum.braiins.com:3333, user:adam020798.WhatsminerNO2, pwd:anything123 12-13 03:05:17.00 W cgminer[16157]: failed to find option pool2url in file /etc/config/pools 12-13 03:05:17.00 W cgminer[16157]: failed to find option pool2user in file /etc/config/pools 12-13 03:05:17.00 W cgminer[16157]: failed to find option pool2pw in file /etc/config/pools 12-13 03:05:17.00 W cgminer[16157]: failed to find option quota_share2 in file /etc/config/pools 12-13 03:05:17.00 W cgminer[16157]: failed to find option pool3url in file /etc/config/pools 12-13 03:05:17.00 W cgminer[16157]: failed to find option pool3user in file /etc/config/pools 12-13 03:05:17.00 W cgminer[16157]: failed to find option pool3pw in file /etc/config/pools 12-13 03:05:17.00 W cgminer[16157]: failed to find option quota_share3 in file /etc/config/pools 12-13 03:05:17.00 W cgminer[16157]: failed to find option pool4url in file /etc/config/pools 12-13 03:05:17.00 W cgminer[16157]: failed to find option pool4user in file /etc/config/pools 12-13 03:05:17.00 W cgminer[16157]: failed to find option pool4pw in file /etc/config/pools 12-13 03:05:17.00 W cgminer[16157]: failed to find option quota_share4 in file /etc/config/pools 12-13 03:05:17.00 N cgminer[16157]: coin_type: 0 coin_type_str: BTC 12-13 03:05:17.00 N cgminer[16157]: =================================== 12-13 03:05:17.00 N cgminer[16157]: Load fans config: 12-13 03:05:17.00 N cgminer[16157]: Fan[0] speed node count: 3, speed_vs_freq_times: 30 12-13 03:05:17.00 N cgminer[16157]: Fan[0] pwm: 0, speed: 30 12-13 03:05:17.00 N cgminer[16157]: Fan[0] pwm: 10, speed: 600 12-13 03:05:17.00 N cgminer[16157]: Fan[0] pwm: 100, speed: 6800 12-13 03:05:17.00 N cgminer[16157]: Fan[1] speed node count: 3, speed_vs_freq_times: 30 12-13 03:05:17.00 N cgminer[16157]: Fan[1] pwm: 0, speed: 30 12-13 03:05:17.00 N cgminer[16157]: Fan[1] pwm: 10, speed: 600 12-13 03:05:17.00 N cgminer[16157]: Fan[1] pwm: 100, speed: 6800 12-13 03:05:17.00 E cgminer[16157]: Failed to read file: /sys/bitmicro/power//hw_version 12-13 03:05:17.00 N cgminer[16157]: load_psu_cfg: cannot find file: /etc/config/psu/P21_1 12-13 03:05:17.00 W cgminer[16157]: load_psu_cfg: cannot find file: /etc/config/psu/P21_0 12-13 03:05:17.00 N cgminer[16157]: load_psu_cfg: cannot find file: /etc/config/psu/P21-12-3600-E_1 12-13 03:05:17.00 N cgminer[16157]: ====================load_psu_cfg================== name: P21 has_pin: 0 has_iin: 1 has_iout: 1 voltage_min: 1000 voltage_limit: 1400 voltage_max: 1450 voltage_step: 2 voltage_boot: 1300 voltage_boot_high: 1400 power_limit: 3550 power_max: 3750 iout_limit: 327.0 iout_max: 333.0 iin_limit: 16.8 iin_max: 17.6 efficiency: 0.930 ====================================== 12-13 03:05:17.00 N cgminer[16157]: power_manager_init: Detect power name: P21, vender: 1, sw_version: 102219.009, hw_version: 12-13 03:05:18.00 N cgminer[16157]: power config: 824 1280 1370 98 72 97 3350 12-13 03:05:18.00 N cgminer[16157]: =============load_power_cfg============== bin: v4-6-B name: P21 power_max: 3650 power_limit: 3500 current_in_max: 17.6 current_in_limit: 16.8 current_max: 2147483647 current_limit: 2147483642 freq_target: 824 voltage_min: 1000 voltage_target: 1280 voltage_limit: 1370 pass_percent: 97 power_min: 3350 power_rate: 0.0~0.0 voltage_boot: 1400 voltage_boot_high: 1400 voltage_upfreq_step1: 1280 work mode: Normal chip_temp_target=98 chip_temp_protect=105 board_temp_target=72 bo12-13 03:05:18.00 N cgminer[16157]: power_manager_init: Detect power name: P21, vender: 1, sw_version: 102219.009, hw_version: 12-13 03:05:18.00 E cgminer[16157]: btversion = 1.4.5, build = bt / 0 12-13 03:05:18.00 E cgminer[16157]: going to generate profiles = 0 12-13 03:05:18.00 E cgminer[16157]: ====================overclock cfg==================== 12-13 03:05:18.00 E cgminer[16157]: freq_min = 20, freq_max = 1194, pll_count = 4 12-13 03:05:18.00 E cgminer[16157]: power_name = P21, power_mode_name = Normal, g_psu_cfg.name = P21, efficiency = 0.930000, g_power_cfg.power_max = 3650, g_psu_cfg.power_max = 3750 12-13 03:05:18.00 E cgminer[16157]: power_info->name = P21, power_info->voltage_max = 1450, power_info->voltage_min = 1000, power_info->power_max = 3650, power_info->efficiency = 0.925000 12-13 03:05:18.00 E cgminer[16157]: param: freq_target, cur_value = 824, new_value = 720 12-13 03:05:18.00 E cgminer[16157]: param: voltage_target, cur_value = 1280, new_value = 1164 12-13 03:05:18.00 E cgminer[16157]: param: voltage_min, cur_value = 1000, new_value = 1050 12-13 03:05:18.00 E cgminer[16157]: param: voltage_limit, cur_value = 1370, new_value = 1250 12-13 03:05:18.00 E cgminer[16157]: param: board_temp_target, cur_value = 72, new_value = 72 12-13 03:05:18.00 E cgminer[16157]: param: pass_percent, cur_value = 97, new_value = 97 12-13 03:05:18.00 E cgminer[16157]: param: power_limit, cur_value = 3500, new_value = 2380 12-13 03:05:18.00 E cgminer[16157]: param: power_rate, cur_value = 0.000000, new_value = 0.000000 12-13 03:05:18.00 E cgminer[16157]: param: power_max, cur_value = 3650, new_value = 2600 12-13 03:05:18.00 E cgminer[16157]: param: power_rate_max, cur_value = 0.000000, new_value = 0.400000 12-13 03:05:18.00 W cgminer[16157]: failed to find option default_pll_freq in file /etc/config/overclock 12-13 03:05:18.00 E cgminer[16157]: param: default_pll_freq, cur_value = 96, new_value = -1 12-13 03:05:18.00 E cgminer[16157]: param: boards_cool_fan_percent, cur_value = -1, new_value = 30 12-13 03:05:18.00 W cgminer[16157]: failed to find option _board2 in file /etc/config/overclock 12-13 03:05:18.00 E cgminer[16157]: _board2 = 0 12-13 03:05:18.00 E cgminer[16157]: _profile_id = 7006 12-13 03:05:18.00 E cgminer[16157]: is_liquid_cooling = 0 12-13 03:05:18.00 E cgminer[16157]: ====================================== 12-13 03:05:18.00 N cgminer[16157]: Slot0 status:plug 12-13 03:05:18.00 N cgminer[16157]: Slot0 register. 12-13 03:05:18.00 N cgminer[16157]: Slot1 status:plug 12-13 03:05:18.00 N cgminer[16157]: Slot1 register. 12-13 03:05:18.00 N cgminer[16157]: Slot2 status:plug 12-13 03:05:18.00 N cgminer[16157]: Slot2 register. 12-13 03:05:18.00 N cgminer[16157]: pool strategy: FAILOVER 12-13 03:05:18.00 N cgminer[16157]: Coin type:BTC, chip id:1920 12-13 03:05:18.00 N cgminer[16157]: bitmicro: checking for Slot0 12-13 03:05:18.00 N cgminer[16157]: SM:0: detected Slot0 12-13 03:05:18.00 N cgminer[16157]: bitmicro: checking for Slot1 12-13 03:05:18.00 N cgminer[16157]: SM:1: detected Slot1 12-13 03:05:18.00 N cgminer[16157]: bitmicro: checking for Slot2 12-13 03:05:18.00 N cgminer[16157]: SM:2: detected Slot2 12-13 03:05:18.00 N cgminer[16157]: Probing for an alive pool 12-13 03:05:18.00 N cgminer[16157]: DevFee protocol: whatsminer/v1.0, pool_no: 2 12-13 03:05:18.00 N cgminer[16157]: DevFee protocol: whatsminer/v1.0, pool_no: 1 12-13 03:05:18.00 N cgminer[16157]: DevFee protocol: whatsminer/v1.0, pool_no: 3 12-13 03:05:18.00 N cgminer[16157]: stratum+tcp://stratum.braiins.com:3333 protocol: whatsminer/v1.0, pool_no: 0 12-13 03:05:19.00 N cgminer[16157]: Switching to pool 1 DevFee - first alive pool 12-13 03:05:19.00 N cgminer[16157]: Pool 2 difficulty changed to 65536 12-13 03:05:19.00 N cgminer[16157]: Network diff set to 67.3T 12-13 03:05:19.00 N cgminer[16157]: Pool 1 difficulty changed to 65536 12-13 03:05:19.00 N cgminer[16157]: Stratum from pool 1 requested work restart 12-13 03:05:19.00 N cgminer[16157]: Pool 2 message: suggest difficulty response received 12-13 03:05:19.00 N cgminer[16157]: Pool 3 difficulty changed to 65536 12-13 03:05:19.00 N cgminer[16157]: Pool 3 message: suggest difficulty response received 12-13 03:05:19.00 W cgminer[16157]: Pool 0 stratum+tcp://stratum.braiins.com:3333 alive, testing stability 12-13 03:05:19.00 W cgminer[16157]: Switching to pool 0 stratum+tcp://stratum.braiins.com:3333 adam020798.WhatsminerNO2 12-13 03:05:19.00 N cgminer[16157]: Pool 0 message: suggest difficulty response received 12-13 03:05:19.00 N cgminer[16157]: Pool 0 difficulty changed to 8192 12-13 03:05:19.00 N cgminer[16157]: Stratum from pool 0 requested work restart 12-13 03:05:19.00 N cgminer[16157]: Set fan auto speed mode disabled 12-13 03:05:19.00 W cgminer[16157]: Chip temp calibration failed before, don't try again. 12-13 03:05:19.00 N cgminer[16157]: Turn off power 12-13 03:05:19.00 N cgminer[16157]: Waiting boards cool, temperature max: 65.5, min: 61.5, fan speed: 2580, temp_keeping_count 1 12-13 03:05:20.00 I ams[3528]: device::update GetApiStats: GetApiStats stats: Executor.Run: Wait 0: exit status 1 [] 12-13 03:05:20.00 I ams[3528]: device::update GetApiInfo: GetApiInfo: Executor.Run: Wait 0: exit status 1 [] 12-13 03:05:21.00 N cgminer[16157]: Waiting boards cool, temperature max: 65.0, min: 61.0, fan speed: 2250, temp_keeping_count 0 12-13 03:05:23.00 W cgminer[16157]: API running in IP access mode on port 4029 (15) 12-13 03:05:23.00 N cgminer[16157]: Waiting boards cool, temperature max: 64.0, min: 60.0, fan speed: 2850, temp_keeping_count 0 12-13 03:05:25.00 N cgminer[16157]: Waiting boards cool, temperature max: 63.5, min: 59.5, fan speed: 2940, temp_keeping_count 0 12-13 03:05:27.00 N cgminer[16157]: Waiting boards cool, temperature max: 63.0, min: 59.0, fan speed: 2970, temp_keeping_count 0 12-13 03:05:29.00 N cgminer[16157]: Waiting boards cool, temperature max: 62.0, min: 58.0, fan speed: 2940, temp_keeping_count 0 12-13 03:05:31.00 N cgminer[16157]: Waiting boards cool, temperature max: 62.0, min: 58.0, fan speed: 2970, temp_keeping_count 1 12-13 03:05:33.00 N cgminer[16157]: Waiting boards cool, temperature max: 61.0, min: 57.0, fan speed: 2970, temp_keeping_count 0 12-13 03:05:35.00 N cgminer[16157]: Waiting boards cool, temperature max: 60.5, min: 56.5, fan speed: 2970, temp_keeping_count 0 12-13 03:05:37.00 N cgminer[16157]: Waiting boards cool, temperature max: 59.5, min: 56.0, fan speed: 2970, temp_keeping_count 0 12-13 03:05:39.00 N cgminer[16157]: Waiting boards cool, temperature max: 59.0, min: 55.0, fan speed: 2970, temp_keeping_count 0 12-13 03:05:41.00 N cgminer[16157]: Waiting boards cool, temperature max: 58.5, min: 54.5, fan speed: 2970, temp_keeping_count 0 12-13 03:05:43.00 N cgminer[16157]: Waiting boards cool, temperature max: 58.0, min: 53.5, fan speed: 2940, temp_keeping_count 0 12-13 03:05:45.00 N cgminer[16157]: Waiting boards cool, temperature max: 57.0, min: 53.0, fan speed: 2970, temp_keeping_count 0 12-13 03:05:47.00 N cgminer[16157]: Waiting boards cool, temperature max: 56.5, min: 52.5, fan speed: 2970, temp_keeping_count 0 12-13 03:05:49.00 N cgminer[16157]: Waiting boards cool, temperature max: 56.0, min: 52.0, fan speed: 2970, temp_keeping_count 0 12-13 03:05:51.00 N cgminer[16157]: Waiting boards cool, temperature max: 55.0, min: 51.0, fan speed: 2970, temp_keeping_count 0 12-13 03:05:53.72 N cgminer[16157]: Waiting boards cool, temperature max: 54.5, min: 50.5, fan speed: 2970, temp_keeping_count 0
The input voltage is 240V AC just after the plug in the power supply and the voltage to the hashboards is 13.9V DC. Ive tried multiple different hashboard combinations and still get the same result, it will run with just 2 hashboards (any 2) but when all 3 are connected i get stuck in this restart loop. Thanks for your reply Mikey, any help is much appriciated ![Smiley](https://bitcointalk.org/Smileys/default/smiley.gif)
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The company was CoinMiningCentral. I don’t believe it’s a defective unit as I bought 2 off them and they’re doing the exact same, it just keeps coming up with restart due to hashrate error. I’ve only had it a couple times run properly while I’ve been trying to sort it but can’t get it to consistently run as it should. It comes to the point when it normally restarts and irons out the hashrate and instead it just cools down and repeats the cycle.
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Yeah I have already tried that, thought the same. I’ve had them both disassembled when changing the washboards around. Everything is tight and plugged in properly. Also tried reinstalling the firmware maybe there was a glitch but still the same. Also tried bixbit firmware but that’s the exact same.
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Hi, thanks for your reply’s. There are no fault codes showing in the Whatsminer too, I’ve also tried 2 different pools but get the same result. I thought it was just tuning at first but I’ve had it running for 2 h+ and get the same result, just a constant loop I’ll get the logs off Whatsminer tool and post them. Running out of ideas tbh
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Hi im new to the mining community and ive recently bought 2 Whatsminer M21S's. They were both tested before being shipped (Well known company) but when ive set them up they run for 10-15 minutes then restart. Theyll do a cooldown after restarting before mining again and then do the exact same thing again. They both have the exact same fault, ive swapped control boards about along with hashboards and at one point i had it running for 25 minutes all going well but now theyre stuck in the same look again without me changing anything. ive tried rumerous different things but cant figure it out. Can anyone help?
This is the log at the point of restart 11-29 04:01:42.00 N cgminer[2604]: Slot2 test fifo, ok cores: 91.6%, fifo percent: 93.8%, 93.4% 11-29 04:01:42.00 N cgminer[2604]: Slot0 test fifo, ok cores: 88.5%, fifo percent: 90.5%, 90.3% 11-29 04:01:45.00 N cgminer[2604]: Slot0 Change freq 812->811M, 801M, board temp: 62.5, hottest: 0.0, vol: 368, ok cores: 98.6%, failed: 0 11-29 04:01:46.00 N cgminer[2604]: Slot2 Change freq 831->829M, 818M, board temp: 66.5, hottest: 0.0, vol: 368, ok cores: 98.5%, failed: 0 11-29 04:01:46.00 N cgminer[2604]: Slot0 test fifo, ok cores: 88.8%, fifo percent: 91.2%, 90.6% 11-29 04:01:47.00 N cgminer[2604]: Accepted 0105b2aa Diff 64.1K/35267 SM 1 (temp 62.5 69.0 66.5 fan 4320 3780) 11-29 04:01:47.00 N cgminer[2604]: Slot2 test fifo, ok cores: 92.3%, fifo percent: 93.5%, 94.1% 11-29 04:01:49.00 N cgminer[2604]: Slot0 Change freq 811->811M, 801M, board temp: 62.5, hottest: 0.0, vol: 368, ok cores: 98.6%, failed: 0 11-29 04:01:50.00 N cgminer[2604]: Slot0 test fifo, ok cores: 88.8%, fifo percent: 91.2%, 90.6% 11-29 04:01:51.00 N cgminer[2604]: Slot2 Change freq 829->828M, 820M, board temp: 66.5, hottest: 0.0, vol: 368, ok cores: 98.9%, failed: 0 11-29 04:01:52.00 N cgminer[2604]: Slot2 test fifo, ok cores: 91.8%, fifo percent: 92.9%, 93.7% 11-29 04:01:52.00 N cgminer[2604]: Accepted 0159b0bf Diff 48.5K/35267 SM 2 (temp 62.5 69.0 66.5 fan 4320 3780) 11-29 04:01:55.00 N cgminer[2604]: Slot2 Change freq 828->827M, 819M, board temp: 66.5, hottest: 0.0, vol: 368, ok cores: 98.9%, failed: 0 11-29 04:01:56.00 N cgminer[2604]: Slot2 test fifo, ok cores: 92.2%, fifo percent: 93.3%, 94.1% 11-29 04:01:56.00 N cgminer[2604]: Upfreq freq: 839.5/841, power: 3362/(3350~3500), boards: 3/3, vol: 1272/(1272~1370), expect: 51.74T,64.98/(0.0~0.0W) 11-29 04:01:56.00 N cgminer[2604]: bt1920_get_fifo_percent: Slot0, percent: 91.2% 11-29 04:01:56.00 N cgminer[2604]: bt1920_get_fifo_percent: Slot1, percent: 99.8% 11-29 04:01:56.00 N cgminer[2604]: bt1920_get_fifo_percent: Slot2, percent: 94.1% 11-29 04:01:56.00 N cgminer[2604]: Slot2: upfreq wait board stable 4 11-29 04:01:59.00 N cgminer[2604]: bt1920_get_fifo_percent: Slot0, percent: 91.2% 11-29 04:01:59.00 N cgminer[2604]: bt1920_get_fifo_percent: Slot1, percent: 99.8% 11-29 04:01:59.00 N cgminer[2604]: bt1920_get_fifo_percent: Slot2, percent: 94.1% 11-29 04:01:59.00 E cgminer[2604]: Restart as hashrate error, fifo_percent: 95.0%, cur vol:1272(expect vol:1282, add:2.5%)->final vol:1272->1282 11-29 04:01:59.00 E cgminer[2604]: Attempting to restart cgminer git-078e627 11-29 04:01:59.00 N cgminer[2604]: Set fan auto speed mode enabled 11-29 04:01:59.00 E cgminer[2604]: system_power_off 11-29 04:01:59.00 N cgminer[2604]: Slot0: set reset pin 99 to 0 11-29 04:01:59.00 N cgminer[2604]: Slot1: set reset pin 100 to 0 11-29 04:01:59.00 N cgminer[2604]: Slot2: set reset pin 101 to 0 11-29 04:01:59.00 N cgminer[2604]: Turn off power 11-29 04:01:59.00 W cgminer[2604]: Summary of runtime statistics: 11-29 04:01:59.00 W cgminer[2604]: Started at [1970-01-01 08:00:45.182] 11-29 04:01:59.00 W cgminer[2604]: Pool: stratum+tcp://stratum.braiins.com:3333 11-29 04:01:59.00 W cgminer[2604]: Runtime: 0 hrs : 0 mins : 0 secs 11-29 04:01:59.00 W cgminer[2604]: Average hashrate: 35607090.0 Mhash/s
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