I ordered some BTC coin from the site, deposited money in a bank account and sent loaded receipt.  For some reason it was not accepted and the BTC were released.  Now I have no money or no BTC.   

The first time I contacted customer support the the vendor still had some BTC listed, but support didn't partial fill my order.  Now the vendor has no listing at all and my only option is to wait for the vendor to load more coin.
 
I hope I can recover my payment and update this message with a positive resolution.