I got all my bitcoins back (minus the commission). Thank you to the PureMixer team for their honesty and to all the forum users who rresponded and helped to sort out this problem! Thank you!!

Yes, i have the letter of guarantee. The transaction was confirmed, I followed up on it. It has 87 confirmations so far

through the mail

I sent 10.6 bitcoins to puremixer
28 dec. 2023, 23:55 UTC and still haven't received my coins back, even though given the delay the order should have completed 5 hours ago. Support is not responding. Does anyone know what to do ??