I just checked Canary Watch. RIB was added on 4-29-2015. They were last checked 9-23-2015. "Warrant canary" is a colloquial term for a regularly published statement that a service provider has not received legal process that it would be prohibited from saying it had received, such as a national security letter. They may have received a "national security letter" or legal process and went offline like Lavabit.  Just sayin' . I hope that's not the case and that they come back, and "re-certify" on Canary Watch. <p>https://www.canarywatch.org

RIB is down? Have been trying since yesterday with no success. Tried webmail, e-mail client, TOR. Have we lost RIB?

It's been working like a charm !!!

Thanks for your assistance.

Thanks for the assistance. I've made the suggested changes and got the same issue.

* Account 'xxxxxx@ruggedinbox.com': Connecting to POP3 server: ruggedinbox.com:995...
[11:20:32] POP3< +OK Welcome to ruggedinbox.com
[11:20:32] POP3> USER xxxxxx@ruggedinbox.com
[11:20:32] POP3< +OK
[11:20:32] POP3> PASS ********
[11:20:32] POP3< +OK Logged in.
[11:20:32] POP3> STAT
[11:20:32] POP3< +OK 1 1963
[11:20:32] POP3> UIDL
[11:20:32] POP3< +OK
[11:20:32] POP3> LIST
[11:20:33] POP3< +OK 1 messages:
[11:20:33] POP3> QUIT
** Session timed out. You may be able to recover by increasing the timeout value in Preferences/Other/Miscellaneous.

I've increased timeout out to 180 to no avail. This does not happen every time, however, it does occur about every second attempt. Typically the first time I check the accounts they function correctly and download any messages. If I attempt again it will fail on at least one of the two accounts.
SMTP appears to function within the spec'd 3 minute window with no problem on both accounts.

TKS for all the help.

Thank you for  the response. It's occurring on two separate RIB accounts, both configured the same. I'm using Claws Mail via my ISP using SSL on port 995 and 465.  SMTP authentication is enabled. The only plugin enabled is GPG. What else can I provide to assist you?
The other account checked via Claws Mail (BM) functions correctly.

TKS

Another issue has reared its ugly head. I'm having issues using my e-mail client, Claws Mail. I'm using SSL connection and am receiving this time out error.

* Account 'jusura@ruggedinbox.com': Connecting to POP3 server: ruggedinbox.com:995...
[08:48:10] POP3< +OK Welcome to ruggedinbox.com
[08:48:10] POP3> USER xxxxxx@ruggedinbox.com
[08:48:11] POP3< +OK
[08:48:11] POP3> PASS ********
[08:48:11] POP3< +OK Logged in.
[08:48:11] POP3> STAT
[08:48:11] POP3< +OK 0 0
[08:48:11] POP3> QUIT
** Session timed out. You may be able to recover by increasing the timeout value in Preferences/Other/Miscellaneous.

Sometimes it completes correctly:

* Account 'xxxxxx@pop.ruggedinbox.com': Connecting to POP3 server: ruggedinbox.com:995...
[08:48:06] POP3< +OK Welcome to ruggedinbox.com
[08:48:06] POP3> USER xxxxxx@ruggedinbox.com
[08:48:06] POP3< +OK
[08:48:06] POP3> PASS ********
[08:48:06] POP3< +OK Logged in.
[08:48:06] POP3> STAT
[08:48:07] POP3< +OK 2 6960
[08:48:07] POP3> UIDL
[08:48:07] POP3< +OK
[08:48:07] POP3> LIST
[08:48:07] POP3< +OK 2 messages:
[08:48:07] POP3> QUIT
[08:48:07] POP3< +OK Logging out.

It appears that there are two messages, however, they do not download. I can connect via Tor or webmail via sm or rc with no issues.

Thanks. got it !! Retried it with abbreviated password and worked !!

I'm having a frustrating problem. Today I've created three accounts. Two via Tor Bundle, and one straight through my ISP. I received a confirmation on all three,

Your new email address is: xxxxxxxx@ruggedinbox.com
Host: ruggedinbox.com
IMAP (TLS) port: 993
POP (TLS) port: 995
SMTP (TLS) port: 465
Webmail url: https://ruggedinbox.com/rsm
Webmail with self-signed ssl url: https://ruggedinbox.com:444/rc

However, when I attempt to login via Claws Mail it errors out and the log shows:

[15:15:42] POP3< +OK Welcome to ruggedinbox.com
[15:15:42] POP3> USER xxxxxxxx
[15:15:42] POP3< +OK
[15:15:42] POP3> PASS ********
[15:15:45] POP3< -ERR Authentication failed.
*** error occurred on authentication
*** Authentication failed.

When I attempt via webmail using SquirrelMail of Roundcube I receive: Unknown user or password incorrect.

I'm using a 25 character 164 bit password, this is the only thing I can think of that may cause an issue on all three.

Help.