Nothing else was confiscated, I expressed that I was apologetic of course for my behavior towards staff on the night I was taken off the platform. I will say that I find it strange that I was able to speak with support throughout the 30 days and it seemed like there was no issues with having my rewards sent considering I was being polite and they asked me to provide a crypto address to receive them.

It just seems like a low-blow considering I have already lost so much on their platform, I would realistically see them making this up as an excuse just to not send out the money.

Bumping this, still no idea how I "abused" staff 1 day before my rewards were supposed to be withdrawn.

I appreciate the response but the issue I am having is trying to find out how I was disrespectful towards Rollbit staff during the 30 day wait, not to mention I asked one day before the 30 day mark and was met with a pleasant reply from a Rollbit chat assistant saying my rewards would be sent and that they would contact me. Fast forward to a day later, I was somehow abusive towards staff when I have not used the chat system, nor have I broke any policies regarding new account creation. I understand the money was not in my balance, but with that being said they "FORCEFULLY" closed my account which prevented me from withdrawing my rewards I once had on your platform. The extra money would help me out but I am just trying to figure out what I did wrong for this to even happen, EXCLUDING the time of my account being closed which is the only day I can recall of when I was in-fact being rude.

What happened::

Hello members of Bitcoin Talk, I discovered this forum on the internet and it seemed like the right place to properly get in touch with Rollbit staff and the owner him/her.

Let me start off by saying I am a recovering gambling addict. I found Rollbit and played on it after being an ex-Stake gambler considering the better rewards that Rollbit offered. I lost around $40,000 USD which was a large chunk of my savings.

~32 Days ago I was banned from the website after I drank alot and was ranting in chat about how miserable I was and how I could not stop gambling. I was reached out by staff via tickets for self-exclusion and they eventually forcefully closed my account, offering to reimburse my pending rewards ~$1,300+ USD ( a feature I have never heard of before, but seemed reasonable.) I played on the site for a few months and let the rewards stack up.

As of two days ago, I asked Rollbit staff in a ticket regarding the status of my rewards being sent. I was met with one of the staff members saying that my rewards would have to "manually approved by a different colleague" and that my pending rewards would be automatically sent to the Ethereum address on file after they contact me. I had no issues and was very respectful to them. Until today, (which is when the money should have been sent) I was notified that my funds were "voided" as a result of "abuse" I was ignored after asking what I did so I opened a new ticket and spoke with another staff member who claimed the reason for my money being forfeited was that I was "abusing staff" which makes no sense to me, nowhere in their TOS/Policy do I even see funds being forfeited over what you say to staff. If this were true, it would apply to pending withdrawals being canceled if you foul-mouthed the staff team.

I did no such thing, and even then, I have not been able to play or make any new accounts since my ban as that was stated by a moderator to receive my rewards.

Scammers Profile Link:

https://bitcointalk.org/index.php?action=profile;u=3261248
https://bitcointalk.org/index.php?action=profile;u=3067300

Amount Scammed:

$1,290

Payment Method:

Ethereum

PM/Chat Logs:

https://imgur.com/a/9e6jsKl

Here are screenshots of my conversation with the staff, it is not in particular order but you can see where I am coming from.

Additional Notes:

I do not condone gambling, please research the websites you play on if you do decide to gamble and be responsible about it.