Well Alpha have banned me on their forums now..... Good approach.... Have been in contact with consumer advicer EU and Alpha actually may be right about their BB policy because EU counts this kind of products as money making machines and therefore consumer rights are not void. But they still broke some points of the agreement and didn't deliver in time of 8-10 weeks after final payment were asked, I also paid in full.
No way, consumer law stands. Speak to the Citizens Advice Buereau in the UK.
Are you a Business? I'm certainly not, so there can be no B2B agreement.
I am sending all my correspondence off to the CC Conpany tomorrow and expect a credit within a couple of weeks.
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