Thank you all, guys, for your interest in our service. In different words, you ask, in fact, the same things, so I will not answer everyone personally (no offense), but on the main topics (I hope everyone will find answers to their questions)

1. Lack of xmr reserve  or technical problems.

2. yes. bot command /rate will print rate and reserves.
(btw today we do not have large reserves. Therefore, we definitely will not be able to exchange amounts of about 50 BTC at a time. It would be correct to check the reserve before the exchange. )

3. We will work on our reputation. Everyone started at some point.

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