First: Thank you very much for your quick reply.
I followed your recommendations and did...
- checked the signature of the download --> the download was ok
- installed two pending Windows updates and restarted my computer --> no improvement
- checked the task manager --> the program does not show up there at all
- read the linked thread about the .dll problem and ran the electrum-4.5.4-debug.exe --> this is the output of the debugging
C:\Program Files (x86)\Electrum>electrum-4.5.4-debug.exe
PyInstaller\loader\pyimod02_importers.py:352: UserWarning: You are using cryptography on a 32-bit Python on a 64-bit Windows Operating System. Cryptography will be significantly faster if you switch to using a 64-bit Python.
0.64 | E | daemon.Daemon | GUI raised exception: SystemExit("Error: Could not import PyQt5. On Linux systems, you may try 'sudo apt-get install python3-pyqt5'"). shutting down.
0.64 | E | __main__ | daemon.run_gui errored
Traceback (most recent call last):
File "electrum\gui\qt\__init__.py", line 34, in <module>
ImportError: DLL load failed while importing QtGui: Die angegebene Prozedur wurde nicht gefunden.
The above exception was the direct cause of the following exception:
Traceback (most recent call last):
File "electrum\daemon.py", line 620, in run_gui
File "PyInstaller\loader\pyimod02_importers.py", line 352, in exec_module
File "electrum\gui\qt\__init__.py", line 37, in <module>
electrum.GuiImportError: Error: Could not import PyQt5. On Linux systems, you may try 'sudo apt-get install python3-pyqt5'
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "run_electrum", line 458, in handle_cmd
File "electrum\daemon.py", line 622, in run_gui
SystemExit: Error: Could not import PyQt5. On Linux systems, you may try 'sudo apt-get install python3-pyqt5'
1. Does this output says you anything?
2. If I want to reinstall the client, I have to backup the wallet file first, right?
Otherwise my bitcoins could get lost because the wallet saves everything locally on my machine. The wallet file is saved under C:\Users\<user name>\AppData\Roaming\Electrum\wallets --> Correct?
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