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1  Bitcoin / Electrum / Re: Electrum error: "No module named keepkeylib.qt.pinmatrix" on: June 04, 2024, 04:51:28 PM
Regrettably, nothing worked. Always getting externally managed environment error or python3 error. How do I obtain Electrum through an Appimage as suggested? I think Electrum with KeepKey support is broken for Ubuntu 24.04 unfortunately. Thanks to all those that have helped.
2  Bitcoin / Electrum / Re: Electrum error: "No module named keepkeylib.qt.pinmatrix" on: June 04, 2024, 12:46:06 AM
Unfortunately, there is an error related to externally managed environments. Kindly see below.

$ pip install keepkey
error: externally-managed-environment

× This environment is externally managed
╰─> To install Python packages system-wide, try apt install
    python3-xyz, where xyz is the package you are trying to
    install.
   
    If you wish to install a non-Debian-packaged Python package,
    create a virtual environment using python3 -m venv path/to/venv.
    Then use path/to/venv/bin/python and path/to/venv/bin/pip. Make
    sure you have python3-full installed.
   
    If you wish to install a non-Debian packaged Python application,
    it may be easiest to use pipx install xyz, which will manage a
    virtual environment for you. Make sure you have pipx installed.
   
    See /usr/share/doc/python3.12/README.venv for more information.

note: If you believe this is a mistake, please contact your Python installation or OS distribution provider. You can override this, at the risk of breaking your Python installation or OS, by passing --break-system-packages.
hint: See PEP 668 for the detailed specification.

When I try the proposed solution, this happens:

$ sudo apt install python3-keepkey
Reading package lists... Done
Building dependency tree... Done
Reading state information... Done
E: Unable to locate package python3-keepkey

Am I missing a repository perhaps, or has keepkey now been deprecated by Ubuntu 24.04? Thanks for your help!
3  Bitcoin / Electrum / Electrum error: "No module named keepkeylib.qt.pinmatrix" on: June 03, 2024, 06:41:21 PM
Hello Community!

I have been struggling with this error and googling did not bring anything that I can understand. I have installed Electrum successfully into a fresh Ubuntu installation (24.04). The program runs well when starting it up. I have a preexisting Electrum wallet that it is not corrupted given it works on another computer without issue. The wallet is an Electrum hardware wallet connected to a KeepKey. The steps I am following are: Restore a wallet or import keys / Hardware wallet / Use a device you have already set up / KeepKey wallet. At this point I received the following error: No module named keepkeylib.qt.pinmatrix.

Only option presented is OK. After pressing the button, Electrum shuts down. How to resolve this situation? I´d be very thankful to whomever can assist me. Thank you!!

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