this is the msg i recibed:
There is a problem with this operation:
General error (ERROR_SENDING_FAILED_STATUS)
Please contact support or wait until the problem is resolved

i didnt: recibe reply for support
i didnt: recibe the usdt

is this service a scam? i am really corcern about this.

Good evening everybody, I'm pretty worried because I made a change 2 days ago from BTC to USDT. When they were going to send me the USDTs through the ERC20 network, the transaction was pending. It was about 5 o'clock, after 5 hours, the tx was fail.. Send support, send SimlpeX, try to communicate with me in every way and I have no response. It's a huge sum, and I'm afraid they won't pay me. I also think it's not the way the service treats its customers.