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Account BKR836233
On July 11, 2024 I wanted to withdraw some funds. For withdrawal support asked me to send a photo for verification to control@bookmaker.eu
After verification they wrote me that I should send other photos to kyc@bookmaker.eu.
On July 14 I sent a photo, on July 16 I sent an additional photo that I was asked to take.
On July 17 I was asked to fill out a withdrawal form.
It's been over two weeks now, no response. I've emailed kyc@bookmaker.eu twice (last time on July 21), still no response. I wrote to cs@bookmaker.eu and cryptofees@bookmaker.eu, no response.
I was told several times in chat that I would be contacted, it's been over a week, I still haven't been contacted.
I have not received any additional information since July 17.
I want action to be taken to resolve my problem.
How much do they owe you? Not sure if I can help but I'll ask about it.On July 11, 2024 I wanted to withdraw some funds. For withdrawal support asked me to send a photo for verification to control@bookmaker.eu
After verification they wrote me that I should send other photos to kyc@bookmaker.eu.
On July 14 I sent a photo, on July 16 I sent an additional photo that I was asked to take.
On July 17 I was asked to fill out a withdrawal form.
It's been over two weeks now, no response. I've emailed kyc@bookmaker.eu twice (last time on July 21), still no response. I wrote to cs@bookmaker.eu and cryptofees@bookmaker.eu, no response.
I was told several times in chat that I would be contacted, it's been over a week, I still haven't been contacted.
I have not received any additional information since July 17.
I want action to be taken to resolve my problem.
1800$
A few good friends of mine have been playing at this casino for a long time, so I trusted it.
