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Hi alicryptoking,
I have spoken with our safety and security team on a couple of diffrent occasions in regards to this matter.
It is very clear to me that they view this case as a strong case of breaking terms and conditions that they have listed to you, and you have posted here.
Due to the sensitivity of any investigations around the terms and conditions breaches, no sportsbook/sportsbook casino would list what those exact reasons for negative action and funds movement would be due to the fact it could potentially open up the flood gates for everyone else finding out the methods in a public forum.
I have personally tried to address the matters internally for the best and fairest solution for both parties and the relevant team has only met me at having your deposit returned.
I am not able to continue with this case in the future.
As you have mentioned if you wish to speak about the matter to the team further, please take up any further information via email and chat.
regards,
Steve.
Sportsbet.io
Hi Steve, Here is how the situation looks like: Sportsbet.io can confiscate winnings from ANY player without providing ANY reason/proof/evidence 'due to sensitivity'. I disagree with that position, I know I am absolutely right and eligible for my winnings, thus I am transferring my claims to the Foundation for the Representation of Victims of Online Gambling in Curacao, they will be contacting the casino's director and the license holder shortly. ' if you wish to speak about the matter to the team further, please take up any further information via email and chat' - I wished to do that, but the team was not responding to ANY of my emails for more than 2 weeks, now the communication will go through my representatives. I also would like to ask more experienced Forum members if there is an official procedure to call out another member (in this case @sportsbet.io) for fraud/cheating. I have all the evidence and would like other Forum members to know who is who and what is going on. The argument provided by some participants of the forum of Sportsbet's honesty and integrity is not valid in my opinion, because there are not that many Players who actually win from a bookie/casino (let's be honest, each of us tried and the result is almost always negative on the long term) - this is why you have so few claims (even though there is a significant notable uptick in the last few weeks) and they are met with some shady attitude. Hi, My next suggestion was to take the matter to a ruling party of the Gambling Commission in Curacao. If they wish to review the case, they will be in contact with you and our senior teams for discussions. If the gaming commission rules in your favor, we honor the decision of the Gambling Commission. regards, Steve. Sportsbet.io Hi, If you mean Curacao Gaming Control Board (you have their logo on the bottom of the website) I have contacted them 2 weeks ago also and there is no reply from them, furthermore they state on their website that ' For complaints, please note that the GCB does not handle disputes between players and gaming operators', so you suggest to take the matter to a party that doesn't handle such matters? I have agreed on the terms and signed the documents with the Foundation for the Representation of Victims of Online Gambling in Curacao - they know whom to contact and how to do it. |
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they closed my account, I cant provide screens of sportsbet.io activities.
Sorry to hear that... I honestly believe you, but you won't be able to get help from anyone without a substantial proof. |
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Hello, Sportsbet scamed me too for almost 15000 USDt. could you share with me contact of Foundation for the Representation of Victims of Online Gambling in Curacao? Best Wishes Hi alicryptoking,
I have spoken with our safety and security team on a couple of diffrent occasions in regards to this matter.
It is very clear to me that they view this case as a strong case of breaking terms and conditions that they have listed to you, and you have posted here.
Due to the sensitivity of any investigations around the terms and conditions breaches, no sportsbook/sportsbook casino would list what those exact reasons for negative action and funds movement would be due to the fact it could potentially open up the flood gates for everyone else finding out the methods in a public forum.
I have personally tried to address the matters internally for the best and fairest solution for both parties and the relevant team has only met me at having your deposit returned.
I am not able to continue with this case in the future.
As you have mentioned if you wish to speak about the matter to the team further, please take up any further information via email and chat.
regards,
Steve.
Sportsbet.io
Hi Steve, Here is how the situation looks like: Sportsbet.io can confiscate winnings from ANY player without providing ANY reason/proof/evidence 'due to sensitivity'. I disagree with that position, I know I am absolutely right and eligible for my winnings, thus I am transferring my claims to the Foundation for the Representation of Victims of Online Gambling in Curacao, they will be contacting the casino's director and the license holder shortly. ' if you wish to speak about the matter to the team further, please take up any further information via email and chat' - I wished to do that, but the team was not responding to ANY of my emails for more than 2 weeks, now the communication will go through my representatives. I also would like to ask more experienced Forum members if there is an official procedure to call out another member (in this case @sportsbet.io) for fraud/cheating. I have all the evidence and would like other Forum members to know who is who and what is going on. The argument provided by some participants of the forum of Sportsbet's honesty and integrity is not valid in my opinion, because there are not that many Players who actually win from a bookie/casino (let's be honest, each of us tried and the result is almost always negative on the long term) - this is why you have so few claims (even though there is a significant notable uptick in the last few weeks) and they are met with some shady attitude. Hi, I suggest you open your own thread, provide all the details as I did and receive a reply from Sportsbet's representative. Before taking on my case they looked through all of my files including this thread and stated they only take cases worthwhile to pursue. |
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Hi alicryptoking,
I have spoken with our safety and security team on a couple of diffrent occasions in regards to this matter.
It is very clear to me that they view this case as a strong case of breaking terms and conditions that they have listed to you, and you have posted here.
Due to the sensitivity of any investigations around the terms and conditions breaches, no sportsbook/sportsbook casino would list what those exact reasons for negative action and funds movement would be due to the fact it could potentially open up the flood gates for everyone else finding out the methods in a public forum.
I have personally tried to address the matters internally for the best and fairest solution for both parties and the relevant team has only met me at having your deposit returned.
I am not able to continue with this case in the future.
As you have mentioned if you wish to speak about the matter to the team further, please take up any further information via email and chat.
regards,
Steve.
Sportsbet.io
Hi Steve, Here is how the situation looks like: Sportsbet.io can confiscate winnings from ANY player without providing ANY reason/proof/evidence 'due to sensitivity'. I disagree with that position, I know I am absolutely right and eligible for my winnings, thus I am transferring my claims to the Foundation for the Representation of Victims of Online Gambling in Curacao, they will be contacting the casino's director and the license holder shortly. ' if you wish to speak about the matter to the team further, please take up any further information via email and chat' - I wished to do that, but the team was not responding to ANY of my emails for more than 2 weeks, now the communication will go through my representatives. I also would like to ask more experienced Forum members if there is an official procedure to call out another member (in this case @sportsbet.io) for fraud/cheating. I have all the evidence and would like other Forum members to know who is who and what is going on. The argument provided by some participants of the forum of Sportsbet's honesty and integrity is not valid in my opinion, because there are not that many Players who actually win from a bookie/casino (let's be honest, each of us tried and the result is almost always negative on the long term) - this is why you have so few claims (even though there is a significant notable uptick in the last few weeks) and they are met with some shady attitude. |
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Hi alicryptoking,
I am hoping to recieve back a last and official answer today. Apologies for the delay.
Asking the team to re-open a case adds to the additional work load and unfortunately its taken a few more days than we anticipated.
Ill be back here shortly..
Steve.
Sportsbet.io
Hi Steve @sportsbet.io, thank you for your help. I have sent an email to safety@sportsbet.io yesterday with some updates from my side. |
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sportsbet.io also scam me so its normal for them  )) Quite a few topics recently accusing Sportsbet, don't know how legit they are but I see a pattern: people get more replies if they didn't provide any evidence (like others start explaining that the posts look shady without screenshots, etc.), but guess what - I have all of the evidence in the world, described my case in detail here, I am sure that I didn't break any rules and ready to go through any kind of verification/identification. Looks like when you have a strong case and Sportsbet has nothing to say against and no evidence to support their actions they just stay silent, right @sportsbet.io ?Actually, quite the contrary, when people didn't provide any evidence, the overseers tend to regard those claims as baseless and they ignored it. Thus, more evidences actually leads to more replies. Now, moving to your topic, I am glad that you have all the evidences. This way, we can be assured from your side that you can prove things wrong or right. Regarding Sportsbet's representative's silence, I was informed that he's currently travelling, thus [I believe] his inability to respond to you. You can rest assured that I am keeping a close monitor to this case and will routinely try to reach him until something meaningful happened. Thank you @holydarkness |
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sportsbet.io also scam me so its normal for them )) Quite a few topics recently accusing Sportsbet, don't know how legit they are but I see a pattern: people get more replies if they didn't provide any evidence (like others start explaining that the posts look shady without screenshots, etc.), but guess what - I have all of the evidence in the world, described my case in detail here, I am sure that I didn't break any rules and ready to go through any kind of verification/identification. Looks like when you have a strong case and Sportsbet has nothing to say against and no evidence to support their actions they just stay silent, right @sportsbet.io ? |
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Hello @sportsbet.io and @holydarkness, it's been 5 days since you were going to check on my case and more than 10 days since the support ( safety@sportsbet.io) last replied to me through email. I still haven't received my fairly won funds. Fair enough. I promised you that I'll nudge him if there is still no development after several days. Given it's mid-week, I'll send him a PM and see what is happening. Please be a bit patient while I try to reach him. Thank you @holydarkness. As I haven't received any reply from Sportsbet (not here, not through emails with support) I have contacted local lawyers in Curacao (where Operators license is) and the Foundation for the Protection of Online Gambling Victims. Will keep you updated here. |
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Hello @sportsbet.io and @holydarkness, it's been 5 days since you were going to check on my case and more than 10 days since the support ( safety@sportsbet.io) last replied to me through email. I still haven't received my fairly won funds. |
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Hi,
Let me check out the status of this and Ill get back to you.
regards,
Steve.
sportsbet.io
Thank you Steve @sportsbet.io, will be waiting for your response. Hello Steve @sportsbet.io, haven't heard from you, did you have a chance to look into my case? The support doesn't reply to me for 5 days already. |
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@alicryptoking
I think the same thing happened to your account. Deposit returned. Im just waiting on confirmation from the relevant department.
Not sure if this is a coincidence to have the same thing happen with 2 accounts within 12 hours of each other.. very interesting for now.
Steve.
Sportsbet.
@sportsbet.io Yes, my deposit was returned and I am very interested WHY as well. The support asked me what is my connection to some accounts that I know nothing about, and there was no "dune0scan" name listed there. So far the only coincidence I see that both of us (or even more if I read through other threads correctly) won some money and didn't get paid. |
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You asked me about accounts that I don't know. And you said that there was evidence that I had violated something. Please, I'd like to see proof. I think that forum users are also interested in seeing this. I just placed bets and hoped for a fair win.
@dune0scan What accounts were you asked about? |
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Hi,
Let me check out the status of this and Ill get back to you.
regards,
Steve.
sportsbet.io
Thank you Steve @sportsbet.io, will be waiting for your response. |
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Here it is, @holydarkness... I have to reupload it as pictures doesn't appear from OP's post when quoted.
Thank you @stadus, sorry for the inconvenience, I am not good with posting here. Can provide any other information needed. |
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Putting your username won’t help us verify if your claim is true. What you need to provide is solid proof, like a screenshot of the conversation. That would be enough for us to believe you’re not making this up, especially since there’s been a lot of scam accusations against Sportsbet.io from newbies recently.
Hi, I have all of the proof in the world (I have all of my bets, all transactions and conversations), but you don't reply in my thread: https://bitcointalk.org/index.php?topic=5512721.0The fact that the accusations come from newbies does not mean they are not legit, as far as I can see they have some differences, but the result is the same: Sportsbet.io is ceasing/confiscating users funds - so what this all situation might indicate to is a developing problem with this bookmaker. I don't know about the other users posting scam accusations, but I stated before and repeat again that I am ready to go through any identification/verification process and provide any kind of evidence. Questat does not work for the casino lol. He is just trying to offer some helpful suggestions. Don't hi jack this thread for your own agenda please. Bump your thread if you need to get more attention to it. You guys can try to post in their announcement thread to get answers or get to someone who can get you answers, or you can pm their Representaive, or try their live support. They are busy and have more than just your issues to deal with so once you send a message, give them time. I will tag @jeremypwr @holydarkness to see if they can get you both some help faster. I have actually posted in their announcement thread, but my post was deleted for some reason. Thanks for advice and sorry if I sounded disrespectful, I am new to this place and don't know how the things are done in here. |
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Putting your username won’t help us verify if your claim is true. What you need to provide is solid proof, like a screenshot of the conversation. That would be enough for us to believe you’re not making this up, especially since there’s been a lot of scam accusations against Sportsbet.io from newbies recently.
Hi, I have all of the proof in the world (I have all of my bets, all transactions and conversations), but you don't reply in my thread: https://bitcointalk.org/index.php?topic=5512721.0The fact that the accusations come from newbies does not mean they are not legit, as far as I can see they have some differences, but the result is the same: Sportsbet.io is ceasing/confiscating users funds - so what this all situation might indicate to is a developing problem with this bookmaker. I don't know about the other users posting scam accusations, but I stated before and repeat again that I am ready to go through any identification/verification process and provide any kind of evidence. |
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Yesterday, a few hours later, I received an email saying “you can withdraw your deposit”, I withdrew my 1400 out of 3600. The email also said “We have acquired evidence that you are acting in breach of our terms and conditions”. Dear Sportsbet.io, please attach here at least one piece of evidence that I did some actions that violate your rules. You gave me my deposit, but it is less than half the amount on your balance. I did not violate your rules, I would like to withdraw all my winnings if you are an honest bookmaker
You asked me about accounts that I don't know. And you said that there was evidence that I had violated something. Please, I'd like to see proof. I think that forum users are also interested in seeing this. I just placed bets and hoped for a fair win.
Hi, I have absolutely same case here: https://bitcointalk.org/index.php?topic=5512721.0So Sportsbet.io just started to cease/confiscate winnings of players without any proof or evidence? |
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they are fraud company, cashout and never play on this crap casino, mostly scammers here will reply in favor of sportsbet here just so they can promote their signature
I wish I could cash out... In my case they just confiscated my winnings and stopped replying to my messages. |
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Hello hakan1987, Which license company are you referring to? Have a similar issue with Sportsbet.io. After I wrote the license company they decided to reconsider their decision.They refunded me the rightful money. Thanks for helping me in here , now I need to take my money back from playbetr.com
Thanks
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