Hello,
I need help. so i try to ask some informations.
i bought some miners on:
https://hashshiny.org/ which are presented after investigation by 2 different companies in UK.
after purchasing contract, for my mistake i paid trough my wallet an amount do the wallet of destination given several time later.
so after request support checked the hash of the transaction, charged my account. but few minutes later withdraw the same amount for abnormal operation through timeout of the qr code used for payment.
they request me to recharge the amount so the can unlock it for withdraw, which i did. but anyway i'm not able to withdraw neither my money neither the BTC continuosly mined day per day.
now they says that their gateway (coinspay.app) blocked my account for laundering money. to solve the situation i have to recharge again the same amount so they unlock withdraws and amount "pre authorizhed"
i don't know what to do please help.