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The two exchangers you mentioned, imExchanger.pro and Openchange.cash, don’t have their own liquidity. They operate by using WhiteBIT as their "liquidity provider."
1. When you send crypto, it likely goes directly to a WhiteBIT deposit address. 2. They then process payouts from WhiteBIT and take their commission on top.
So it’s very possible that your funds were frozen by WhiteBIT, not necessarily stolen outright by the exchanger.
I’m not defending them, just pointing out how these setups typically work. It might be worth contacting WhiteBIT support directly with full transaction details and any screenshots or communication logs you have.
The bottom line is that the exchangers have smoothly distanced themselves from the whole problem and do not offer any help to the OP in solving it. So they are only there when they need to take a percentage of the order. Why would anyone use them later? It's simpler to go directly to Whitebit, probably the client will have more chances. Based on various previous similar reports of this type, it is noticeable that most exchangers on Bestchange are Whitebit resellers. pls don't potter about and say it!!! "Based on various previous similar reports of this type, it is noticeable that most exchangers on Bestchange are scammers."Do you have proff of that of just suspect that they are all WhiteBit appendixes? Say nothing, they show nothing and will be covered by bestchange owner scumbag Dmitry Malkov
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i have never used Whitebit and never wanted to, why do i need to read it?
i have never entered into any relationships with other exchangers like Whitebit
i know Whitebit is shit and scam, i have never wanted to use it that is why i went to bestchange and they fucked me both
i send my 100 XMR to Imexchanger not to Whitebit
The two exchangers you mentioned, imExchanger.pro and Openchange.cash, don’t have their own liquidity. They operate by using WhiteBIT as their "liquidity provider." 1. When you send crypto, it likely goes directly to a WhiteBIT deposit address. 2. They then process payouts from WhiteBIT and take their commission on top. So it’s very possible that your funds were frozen by WhiteBIT, not necessarily stolen outright by the exchanger. I’m not defending them, just pointing out how these setups typically work. It might be worth contacting WhiteBIT support directly with full transaction details and any screenshots or communication logs you have. Also, let’s be real — we're talking about Monero here. If they received it, they can’t possibly know whether it’s “dirty” or not. So freezing it under the excuse of AML/KYC makes zero sense. Exactly!!!! Do they have a right to use my Money to send it to someone else before paying me?example: 1. you promised to deliver a car 2. you took my money and send it to the 3rd party 3. you got nothing because 3rd party is gone, scam or bankrupt what ever. 4. you told me that i will not get anything. 5. i ask you where did you send my money? 6. you say - "not your business, it is privet information" Who's fault is it and who must cover the losses? DO they have a right to sell it to cover their liquidity gaps?
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Ужe бoлee 6 мecяцeв Changelly yдepживaeт мoи cpeдcтвa пocлe oбмeнa 4 BTC нa ETH. Bce дoкyмeнты пo AML были пpeдocтaвлeны
Пoддepжкa Changelly пpocтo кoпиpyeт oдин и тoт жe oтвeт: «нa paccмoтpeнии». Hикaкиx cpoкoв и нoвыx зaпpocoв — ничeгo.
Пpoшy нe игнopиpoвaть: пo вaшим пpaвилaм oбмeнник дoлжeн coблюдaть oбязaтeльcтвa. Ecли вы нe oтpeaгиpyeтe — этo yжe вoпpoc к пpoзpaчнocти caмoгo мoнитopингa.
You may say your money good bye, bestchange is scam promoter, ones they got your crypto, nothing comes our back i lost 30k usdt https://bitcointalk.org/index.php?topic=5523844.0BestChange is an exchange monitor for "AML Complaint" exchangers, so I guess you know what AML compliance means. Once you decided to use an AML compliant exchanger, then say bye bye to privacy and anonymity. I don't think they will mind the new trend, in my opinion. If you want an exchange service that offers full anonymity, then maybe you try looking elsewhere.
I think you haven’t really looked into how BestChange actually works. If you pay close attention, you’ll see that most of the exchangers listed there don’t even have financial licenses. So what kind of AML compliance are we talking about here? And if you look even closer, you’ll notice that BestChange is clearly targeted at Russian-speaking users. For the record, it’s already been blocked in at least four countries for financial violations. they dont even have offices or addresses, they are totally hidden behind Bestchange's scam umbrella and only Denis Malkov, the owner of bestchange knows who they are check this out https://bitcointalk.org/index.php?topic=5179115.msg65545076#msg65545076this is for russian speakers
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BestChange – крупнейший российский мониторинг обменников криптовалют – подозревается в причастности к мошенническим схемам. В сообществе все чаще звучат обвинения, что агрегатор прикрывает откровенно мошеннические сервисы: негативные отзывы о них удаляются, а поддержка BestChange в спорных ситуациях встает на сторону самих обменников. Поводом для этих подозрений стал вопиющий случай: клиент потерял свыше $130 000, воспользовавшись обменником CoinCraddle через BestChange. После перевода ~130 тыс. долларов в Monero обменник заморозил средства под предлогом AML-проверки и даже спустя месяц их не вернул. Этот инцидент заставил журналистов и пользователей изучить, насколько системной является проблема и нет ли у BestChange собственного интереса в подобных обменниках. источник https://vestnik-jurnal.com/novosti/item/111232-bestchange-okazalsya-vladelcem-scam-obmennikov-coincraddle-prostovcash-getbit-i-coinumm
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I can't verify all of these accusations since they are published in Russian. I hope these accusations are confirmed by Russian users, as I believe the case is very important and could be the most dangerous of all if it is proven that scammers are operating under the umbrella of BestChange. I don't know any of the names of these platforms, and I don't recall ever seeing one of them active on this forum or advertising anywhere. Therefore, if these allegations are proven, BestChange will find itself in an embarrassing situation, and the likelihood of their involvement in the scam scheme as a whole will increase.
It's unfortunate that one of the most successful brands has become a vehicle for fraudulent schemes after having built a solid reputation over years of work and integrity. I was one of the participants in BestChange's signature campaign for months, which means I contributed to spreading a positive image of the service. I don't bear direct responsibility, but I am sorry that things have come to this.
can you verify this? it is in english? https://bitcointalk.org/index.php?topic=5523844 - 100 xmr is stollen also would like to add a recorded call conversion with safelychange (ex. netex24), if any russian speaker can give a feedback on it? https://www.youtube.com/watch?v=024jUjUlZeUfound it here https://mmgp.com/threads/pretenzii-k-rabote-obmennogo-servisa-netex24-net.690667/post-18782982
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not that i think you are gonna get anything out of it, since your problem is not with BestChange but with ImExchanger who are holding your 100 XMR hostage. the problem and article exactly about, as you mentioned above "the problem with Bestchange" - How they choose to scam people investigation's uncovering many facts that Bestchange is the umbrella scam itself and "exchangers are to blame for" it explains how bestchange rotates them closing one and opening a new one after scam is revealed the problem is no only with my stollen 30k it is massive scale of AML scam under Bestchange stading behind it. i am sure they are going to bullshit that all of it is just black PR made by clowns like me. but Russian speakers know about massive scale of it and what Bestchange DOES according to investigation they stole aprox 7-10mln USD, pls read the article
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[WARNING] BestChange May Be Shielding Scam Exchangers – $130,000 Lost via CoinCraddleThere are growing concerns in the crypto community about the credibility of BestChange, one of the most popular exchanger aggregators in the Russian-speaking crypto market. Users are reporting that BestChange is turning a blind eye to fraudulent exchange services listed on its platform. Numerous cases suggest that negative reviews about certain exchangers are being deleted, and BestChange support often sides with the exchangers during disputes — even when clients present clear evidence of wrongdoing. One of the most alarming incidents involves the exchanger CoinCraddle, which was listed on BestChange with an impeccable reputation — hundreds of positive reviews and zero negatives. A user reported losing over $130,000 after using CoinCraddle to convert USD to Monero (XMR). After receiving the funds, CoinCraddle froze the transaction citing an AML check and has not returned the funds even after more than a month. Attempts to resolve the situation through BestChange were unsuccessful. This case prompted further investigation from both journalists and community members, raising critical questions: - How are such exchangers able to maintain perfect ratings on BestChange?
- Why are complaints and warnings from users being ignored or removed?
- Could BestChange have a financial or structural interest in some of the listed exchangers?
Several other exchangers — including Prostovcash, GetBit, and Coinumm — are also being scrutinized, with users alleging similar patterns: attractive rates, sudden freezes or non-delivery of funds, and no meaningful response from BestChange. If these allegations are substantiated, this could indicate a systemic issue, where BestChange is not just a passive directory but potentially complicit in enabling fraudulent activity. Community members are encouraged to share their own experiences and help build a clearer picture of the situation. Transparency is key to protecting users across the ecosystem.
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6 month has passed
Bestchange and imexchanger scam has not returned my 100 XMR, they dont reply and ignore all my request
Bestchange is SCAM!!!!!!!!!!!!!! AVOID
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Всем обменникам срочно перейти на bybit и там начинать торговать. Бестчаиндж возможно больше не разблокируют.... Можно на бинанс но что то та юрисдикция не внушает доверия.
Фэйковые отчетики опять прикрепили, толку какого? кидок на кидке все ваши обменники котоыре вы рекламируете и покрываете эти выродки еще и рекламу покупают у тревелблогеров Блевать хочется, скамота поганая
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Надеюсь вы обратите внимание на ситуацию , и возьмете этот вопрос на контроль , я просто стучу в закрытые двери , и факт того что обменник не заинтересован в возврате на лицо, никаких законных требований, никаких подтверждений слов, все на словах , ни чем не подкреплено, и любую проверку после подтверждения тех требований что были выполнены ещё в ноябре по их требованию можно было провести как минимум 6 раз за полгода, я не первый день работаю с криптовалютой и обменными пунктами , и никто не позволял себе такого наплевательского отношения, если вы реально хотите помочь , а не отбелить себя и обменник то покажите это на деле, после возврата средств которые уже давно должны быть у меня везде сниму жалобы , спасибо заранее
Поздравлю к новоприбывшим кинутым, вы не видите что тут происходит и чем занимаются Bestchange ScamChange? вы можете строчить тонный жалоб, им по....й тут любым на сбербанк ворованные РУБ шлют эти самые обменники которые порашка Bestchange рекламирует и получает с этого % напишите в личку, дам контакты чат группы где собираются коллективный иск к этим сволочам Дам пример заявления в полицию, может помочь в возврате, но некоторым обменниками вообще плевать вот тут описана схема которую нарыли скамеры из Bestchange https://www.youtube.com/watch?v=2c0kbLnDNgohttps://www.youtube.com/watch?v=R2_5OY8JgFk это просто для информативности про то кому нельзя отправлять документы, в список попадают 99.9% всего того дерьма которое рекламируется на Bestchange рекомендую смотреть от начала и до конца
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Проводила обмен TRX на ZEC. Были выполнены все требования обменного пункта: пройдены все верификации, предоставлены документы по их внутренней AML-политике — справки о доходах, официальные договоры, документы с печатями. Всё было отправлено в полном объёме, без задержек и нарушений с моей стороны.
Мы запросили у обменного пункта Changelly информацию по Вашему кейсу и они Первая строка поиска в гугле выдает вот это https://www.fca.org.uk/news/warnings/changellyЭто британский британский регулятор говорит что changelly мошеннический обменник You should avoid dealing with this firm.Bestchange рекламирует заводомо известных мошенников
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You could actually be right. Something feels different from the old Bestchange approach, and the way some of these exchangers are listed leaves a lot of question marks. Some of the exchangers don't even have any necessary public information like operating licenses displayed on their websites, and yet they somehow end up getting listed. If we are to go by the strict KYC/AML protocol that Bestchange aim to operate with in, then there is still a big loopehole for even scams taking up people's documents and money in the name of KYC
"big loopehole for even scams taking up people's documents and money in the name of KYC" LOL, that is exactly what you do now!!!!!!!!!!!also this AML/KYC FATF fulles you actively promoting forced into the clients you and your scam exchangers ripped of but still some how you dont aply this rules to you scam exchangers, how convenient init, mate? Bestchange is Two faced scumbags We haven’t changed our selection criteria for services or our approach to running the business. All the services that people now say 'used to be better' have been working with us for an average of 5+ years. So if we take your argument seriously, it would mean that several hundred exchangers suddenly decided to break their obligations — which sounds more like a conspiracy theory than a reasonable claim.
TOTAL LIE, don't believe a single word this crooks sayagain, Bestchange has become a Two faces professional bullshitterZ If we look at your concerns more closely, they’re not actually about us changing our list of services or some alleged negligence on our part. Instead, they stem from new market regulations that started in 2020, after European regulators published crypto custody rules. Like everyone else, we’re unwilling victims of these global changes — not the ones driving them.
unwilling victims you say??? yeh sure, LOL why then not a single exchanger you promoting has any sort of information about their company, address or, i am afraid to ask, license? why are all of them hidden behind anonymity? where is you so called client oriented policy? scam only
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исключить обман и злоупотребление.
Смешно то как, пиздят как дышат черное - это новое белое война - это мир Ложь - это правда bestchange это скам!!!!!!!!! обходите этот поганый сервис стороной, там одно кидаловоБудем рады увидеть информацию, при её наличии мы сможем задать прямой вопрос обменному пункту. Но как правило заморозка происходит на стороне кастодиального сервиса, который хранит средства обменного пункта. И вопросы этичности оприходования и дальнейшего передвижения средств, которые являются замороженными на период проведения расследования, стоит задавать этому сервису. Нам тоже кажется это как-минимум некрасивым поведением, поэтому будем рады увидеть транзакции, чтобы обсудить произошедшее с представителями обменного пункта.
TRX то можно увижеть движение, у людей сотни тысяч монеро воруют у меня украли 100 XMR, движения не увидеть Данные отказываются показывать Отправляйте документы Нигерийскому принцу, те неизвестно кому Скам!!!!!!!!!!!!! Упомянутое Вами "интернет-пространство" не состоит только из группы фейков одного потенциального мошенника и нескольких хейтеров с одного конкретного форума с высокой концентрацией токсичной аудитории.
Ржу не мАгу!!!!! хзахахаха Хватит врать Весь интентент и все форумы кишат притезиями на ваш поганый и отвратынй мониторинг Повторим, что обменный пункт не присваивал Ваши средства, но проводит длительную проверку из-за невозможности достоверно убедиться в чистоте происхождения этих средств.
Стандартная отмазка, чтобы зажать вашу крипту, вы ничего назат не получите будут придумывать невообразимые стандары и правила которые просто невозможно выполнить от меня потребовали доказать и показать откуда я взял деньги на покупку недвижимости 15 лет назад, которую я продал чтобы инвестировать в крипту Вы понимаете что это скам, вас будут кормить обещалсками и прикрываться борьбой присутплением AML/KYC FATF и пр доказательства читайте тут https://bitcointalk.org/index.php?topic=5523844.20https://bitcointalk.org/index.php?topic=5423039.msg65259296#msg65259296https://bitcointalk.org/index.php?topic=5404706.60
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I got the impression that Bestchange has changed hands, and that it is now managed by someone who is not particularly concerned about their potential influence on the spread of scams. They lowered the criteria quite low.
You could actually be right. Something feels different from the old Bestchange approach, and the way some of these exchangers are listed leaves a lot of question marks. Some of the exchangers don't even have any necessary public information like operating licenses displayed on their websites, and yet they somehow end up getting listed. If we are to go by the strict KYC/AML protocol that Bestchange aim to operate with in, then there is still a big loopehole for even scams taking up people's documents and money in the name of KYC i have been told they are working for the police and FBI in order to collect documents for the future possible cases!!!
avoid bestchange as all coststhere are exchangers one can find only on bestchange because 15 other monitorings (bestchange conpetitors) removed them for scamGuys, Make up your mind to see what kind of scam is this bestchange
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We have provided you with comprehensive answers regarding your situation. The exchanger expects you to submit documents from the standard, commonly accepted list of required documents for conducting a high-risk money laundering check. Once you provide the documents to the exchanger, they will be able to initiate the process of unfreezing the transfer on the custodial service holding their cryptocurrency so that you can receive the transfer back.
Additionally, we would like to add that your attempts to drag us into your dispute with the exchanger by causing a scandal and tarnishing our reputation will not succeed. Our position as a mediator in this matter remains firm: the exchanger is legally entitled to request a limited set of documents for processing the refund. Your funds have not been stolen — they are waiting for you as soon as you provide the required information.
Ones again i will repeat if you dump and don't understand 1. I didn't sing up into relationship into any custodial service holding 2. You scam exchanger is not registered entity in any country and has not fucking right to ask documents from anyone, they dont even have provacy policy based upon which they may do it. i am not going to send my document and personal details about my tax return and income to anonymous cunts who can't even provide evidence of what you say, until no evidence has been provided which concludes that my monero is stolen your scam exchanger refused to provide any sort fo information about whu they are, name of the company and where they rejistered and under what law they operate before accepting money from clients they have to have a proper legal documents ready so you my cut the bullshit about standards with commonly accepted list of required documents shit As i currently see now my scandal is working you lost 30% of the traffic and you will loose more, lets see what is going to happened to you scam bestchange monitoring soon Bestchange is scam avoid at all costs!!! it will be closed down
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