Hello darza,

i have the same experience and problem with Bitstamp as you! My deposit should be on my Bitstamp account days ago, they also aksed me to send scanned ticket of transfer from the bank!!I send several mails to support staff and they didnt provide me any useful info., just a reply like yours

 "Thank you for sending us the needed information in order for us to be able to locate your transfer. Once we locate and process it and your funds are added to you account you will receive an email notification."

This was the last mail from them,didnt heard from them after that,no reply no nothing what a fuck is going on?!I hate people who dont respect there own rules,doesnt seem they care about costumers and thats a mistake!!