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As I told you before, I did nothing wrong, all transactions go through my cold wallet, I try not to receive money from strangers, I use USDT to recharge things from my cold wallet and I also focus on making sure the money is clean, that it does not come from any reported transaction or something, for that there are tracking tools and everything and also this management of bitcoin from miner recharges, so I think they blocked me for making tweets against CZ because coincidentally after I made that tweet they blocked my account and I ask the community to support me, I doubt it but I have nothing to lose by asking If you can support me with something for my disaster and for trusting thieves like Binance (I doubt you will do it because it was my mistake, to trust centralized platforms) I have provided them via Twitter, via DM to Binance Support, to CZ (CZ never responded obviously) but Binance Support stopped responding to me when I sent them the case number  Contacting CZ is like trying to chew water. I don't think he will help, let alone see your posts/DM Personally, I just want to understand the account was blocked. Could it be they decided to freeze your account pending investigations? Sometimes this happens if there is a court order by someone to Binance to block a certain account because the money trail leads to the addresses linked to the account.
I put this information in X and the next day they blocked my account, but they say it was due to T&C and the T&C do not require that I cannot speak the truth about any anomaly in the platform's funds, in addition all transactions are reliable, traceable and secure those that entered Binance and at this time I have already seen that I did not violate any terms and conditions https://x.com/RafaelJachX/status/1894206378517917845?t=WC1Gu1_ix8XFRTu9VuErTg&s=19I never used Binance to receive money from a third party, it always came out of my cold wallet
But you said that your clients tried to deposit money on your account and that it was rejected and then you said that your client's deposits were blocked and that you can't access them either so its not really clear what's going on here. My clients also tried to deposit funds, but their transactions were rejected My clients’ deposits were also blocked, and I have no access to any of these funds. Thank you for pointing this out, Rikafip. Indeed, something doesn't add up. Maybe OP is not telling us the whole story, and it gets harder to know what could have triggered them to block his account and maybe find possible solutions. Also, the only thing I did the day before was make a tweet about CZ's price manipulation in a bull run, where everyone published. The next day I was blocked, but seriously, if it was because of that, it is a violation of their T&C.
Wait a minute. So you tweet about CZ's price manipulation and then the next day they tranced your Binance account and blocked it because you said something about the big man? Do you think this is possible, or you are just thinking out loud?
It happens that when they deposit to a blocked account, they effectively accept the transfer and when it is required to return them, because they do not have access to the account, they are blocked and support says that they cannot provide me with a refund service. https://x.com/RafaelJachX/status/1897781851634196848?t=xWHtbIzgZxoMS6YToQUSlw&s=19I felt like vomiting when I saw that they don't want to give me my money back. The prosecutor's office in the country where I am told that they will take action on the matter, but since it is an external company, they won't be able to do much.
It sucks that you had to learn it hard way not to use exchange as a sort of a bank, and not even one of the most reputable ones like Binance. When one of them decide to fuck you, there's very little that an average person like you or me can do about it. |
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I never used Binance to receive money from a third party, it always came out of my cold wallet. Also, the only thing I did the day before was make a tweet about CZ's price manipulation in a bull run, where everyone published. The next day I was blocked, but seriously, if it was because of that, it is a violation of their T&C. I have provided them via Twitter, via DM to Binance Support, to CZ (CZ never responded obviously) but Binance Support stopped responding to me when I sent them the case number Contacting CZ is like trying to chew water. I don't think he will help, let alone see your posts/DM Personally, I just want to understand the account was blocked. Could it be they decided to freeze your account pending investigations? Sometimes this happens if there is a court order by someone to Binance to block a certain account because the money trail leads to the addresses linked to the account. |
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I have provided them via Twitter, via DM to Binance Support, to CZ (CZ never responded obviously) but Binance Support stopped responding to me when I sent them the case number I have done everything humanly possible, and this case has truly tormented me completely. I also gave all the evidence to the prosecution, obviously receiving a positive - negative, I would say, because it is not a registered company. Having the money in Binance to do arbitrage has cost me more than what I lost. Right now I'm going to therapy because of the level of anxiety I have. I don't want anyone to ever have this problem!!! One of the ways I found viable is to ask for support from the community, but it is impossible to do anything against a CEX whose headquarters are outside your country. Binance Customer Support has asked you of your case number. They'll look into it. I understand you can't log in to your account anymore, but don't you have an email confirming that they've received your ticket already? Your ticket number might be there. If Binance even sends you an email every time you log in, they probably also send you one acknowledging that your ticket is successfully filed and received. That email indicates your ticket number. It's somehow pointless calling out Binance, its support, CZ, and others if you don't have your case number. If you successfully catch their attention and they would want to help and take a look into your case, the first thing they will ask is your ticket number. |
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Yes, I'm planning a YouTube video about my case with Binance, but believe me, this has me disoriented and in pain, because you know how hard it was for me to reach that amount, and it also damaged my way of working. I felt like vomiting when I saw that they don't want to give me my money back. The prosecutor's office in the country where I am told that they will take action on the matter, but since it is an external company, they won't be able to do much.
That is the truth, there is little to nothing that they can do, and the worst part of things is if you are going to be spending money in litigation chasing this case, your money would most likely go to waste in the end. It is a nightmare to be in this kind of situation, but don't stop making 'noise' about it in platforms were you can, at least you don't lose anything by doing that. |
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La fiscalía me recibió la denuncia pero no pueden hacer nada porque no es una empresa registrada en Colombia, ni con sede fiscal en Colombia, pero al momento que se lleguen a registrar procederán con la investigación osea queda frito Siento mucho lo ocurrido Rafaeljach. Se supone que ahora hay que decir que lo que toca es aprender del error y cuanto menos tengas en exchanges centralizados mejor. Pero el 90% de tus ahorros es un precio muy alto para aprender dicha lección. Por lo que veo en X comentas que tocará litigar. Espero que no haya que llegar a tales extremos aunque parece que el caso se está poniendo complicado. Espero que nos vayas comentando por aquí cómo va todo y te deseo la mejor suerte y que recuperes tu dinero. |
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I felt like vomiting when I saw that they don't want to give me my money back. The prosecutor's office in the country where I am told that they will take action on the matter, but since it is an external company, they won't be able to do much. Check my post in twitter or X
I don't understand the language so I dropped the images to automated translator. The conversations were pretty much just Binance shutting the iron door after taking a look at OP's account. I found multiple instances and here's one of them for anyone who follows this thread:  TBH, I get the impression that binance won't change their mind no matter how many ticket OP opens.. unless they're pressured by external factors like any authorities and/or (mass) general public—both not easy to achieve. What a nightmare. 😮💨 |
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BINANCE STOLE OVER $10K FROM ME – NEED HELP FROM THE COMMUNITY
Hello everyone, I'm reaching out to the community for help and to expose my case with Binance.
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Situation Summary
1. Unjustified Account Lock
Binance locked my account claiming a violation of their Terms and Conditions, which I completely deny.
The only unusual thing I did was request a collateral loan to avoid selling my Bitcoin (BTC). I borrowed $500 USDT using $670 in BTC as collateral.
2. Payment Attempts & Support Failures
I wanted to repay the loan, and Binance support confirmed I could do so.
I sent WLD to cover my debt, but Binance rejected the deposit.
Shortly after, they completely blocked my access to my account and support chat.
My clients also tried to deposit funds, but their transactions were rejected.
3. Funds Blocked
Binance is refusing to return my Bitcoin (BTC), which represents most of my money.
At the current market price, my BTC is worth $8,700, and my WLD is worth $600.
My clients’ deposits were also blocked, and I have no access to any of these funds.
4. Support Communication
Initially, Binance support told me they were "reviewing my case" and asked for more time.
Later, they closed the chat, preventing me from responding or appealing.
I provided all requested information (including my contact emails), yet my account remains locked, and my funds are inaccessible.
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Additional Information & Comments
"Before blocking an active account, Binance should consider the financial damage they cause to their users."
"What happens to my loan? Do my funds just disappear?"
"I did not violate any terms. I’ve reviewed my actions, and nothing I did breaks their rules. I just need my funds back."
"Binance is not letting me reply to support messages or check my account’s status. @cz_binance, your team has stolen my funds."
"I demand the return of my BTC and WLD, as well as my clients' rejected deposits."
"I had over $10,000 in savings (90% of my capital). Binance is making it impossible to pay off my loan or withdraw my money."
"This is worse than the Bybit hack. I’m calling for the crypto community to support me. #BTC #Altcoin #ScamBinance @Bybit_Official"
"I no longer trust CEXs. Binance simply locked me out and kept my money."
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Current Situation & Request for Help
It has been several business days since Binance locked my account, and I have received no solution. This is 90% of my savings, and I feel completely scammed.
I’m asking the community for help to spread my case and pressure Binance to unlock my account and return my funds. Any advice, guidance, or support would be greatly appreciated.
Please share this and help me get my money back!
Thank you all in advance!
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Hola a todos, acudo a la comunidad para pedir ayuda y exponer mi caso con Binance.
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Resumen de la situación
1. Bloqueo de cuenta injustificado
Binance bloqueó mi cuenta alegando una supuesta violación de sus Términos y Condiciones, algo que niego rotundamente.
Lo único diferente que hice fue solicitar un préstamo colateral para no vender mis Bitcoin (BTC) por un valor de 670 USD en BTC/USDT, recibiendo 500 USD.
2. Intentos de pago y fallas de soporte
Quise pagar el préstamo. El soporte de Binance confirmó que podía hacerlo, así que envié WLD para cubrir la deuda, pero rechazaron el depósito.
Poco después, me cerraron por completo el acceso a mi cuenta y al chat de soporte.
Mis clientes han intentado depositar fondos y tampoco han podido.
3. Fondos bloqueados
Binance se niega a devolverme mis Bitcoin (BTC), que representan la mayor cantidad de mi dinero.
Con el precio actual, mis BTC equivalen a 8 700 USD, y mis WLD a 600 USD, sin contar los depósitos de mis clientes, que también han sido rechazados y bloqueados.
Actualmente, no tengo acceso a nada de esto, ni me han permitido retirar mis fondos.
4. Comunicación con soporte
Al principio, los agentes de soporte me decían que “estaban revisando mi caso” y solicitaban más tiempo.
Posteriormente, cerraron el chat, dejándome sin respuesta ni posibilidad de apelar.
He proporcionado todos los datos que han solicitado (incluyendo correos electrónicos de contacto), pero sigo sin acceso a mi cuenta ni a mis fondos.
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Información adicional y comentarios
“Antes de bloquear una cuenta que tiene sus clientes activos, pueden afectar gravemente sus finanzas y transacciones.”
“¿Y mi préstamo? ¿Mis criptomonedas se pierden?”
“No violé ningún término. He revisado mis acciones y no encuentro nada que incumpla las reglas. Necesito recuperar mis fondos; ha pasado demasiado tiempo.”
“Binance no me da acceso a responder los mensajes de soporte y mucho menos a ver qué va a suceder con mis fondos. @cz_binance, tu equipo ha robado mis fondos.”
“Exijo la devolución de mis BTC y WLD, además de los depósitos de mis clientes que han sido rechazados.”
“Tenía 10 000+ USD de mis ahorros (90% de mi capital). Es frustrante que no me permitan saldar mi deuda ni retirar mi dinero.”
“Este es un robo peor que el hackeo de Bybit. Pido apoyo de la comunidad cripto para que me ayude. #BTC #Altcoin #ScamBinance @Bybit_Official”
“No confío más en los CEX, pues al final no me devuelven mis ingresos. Binance simplemente me bloqueó y cerró el acceso.”
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Situación actual y petición a la comunidad
Han pasado varios días hábiles desde que me cerraron la cuenta y no he obtenido ninguna solución. Estoy desesperado, pues se trata del 90 % de mis ahorros. Siento que me han estafado y no sé qué más hacer.
Pido la ayuda de la comunidad para difundir mi caso y presionar a Binance para que desbloqueen mi cuenta y me permitan recuperar mis fondos. Cualquier consejo, orientación o apoyo que puedan brindarme será enormemente agradecido.
¡Muchas gracias de antemano a todos los que puedan ayudar!
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