Update: A week ago, I completed the access verification process via the link and confirmed it by email. However, I have not received a response yet.

Thanks for your quick response and the help so far. I'll probably wait out till next weekend. Been a month+ already. In-case, there's no response till then, if I buy a copper membership and list my services again with this account will that be an issue.

Account is still locked. No reply from the support. I have resent the email a few days ago but nothing yet.

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Hi, since there's no reply yet. In there another thing to do or just wait?

Thank you so much for this. Still waiting for their reply though. I'll be sure to inform you and everyone once there's an update.

I just signed a message with this address bc1q3l4xdsquj4vnmlemg85pw7ymujc3yl4f5v7vth on my profile. Hopefully, all goes well.

I know I posted this address but I'm trying to find out which of my wallet it's associated with. No luck yet but I think maybe I'll send a small amount of BTC to it first to see. Might be associated with an exchange and I'll get a notification.

As for the Bitcoin address:   bc1q3l4xdsquj4vnmlemg85pw7ymujc3yl4f5v7vth on my profile, it's my Trust Wallet and I've access to this. I have indicated this in the email I sent them back.

Also, I'm discussing with the Bitcointalk account recovery team with my initial account email. But as they mentioned, they are not sure whether they are talking to the real owner of the account. Therefore, need a way to prove ownership.

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Well, I didn't use the secret recovery method on my account. The email I received goes like this:


Hi,
We noticed a login activity on your account linked with a group that keeps posting malware download links on the forum. You could have been infected yourself if you downloaded something random or from a PM ...

If that is the case your email may also be compromised. Our recommendation would be to stop using it and create a new one, just to be safe.

To prove ownership, are you able to sign a message using the address you paid for the copper membership ? You can use the template below:

-----BEGIN BITCOIN SIGNED MESSAGE-----
My account <account> has been hacked/lost. Please reset the email to <email>. The current date is <date>.
-----BEGIN SIGNATURE-----
<insert address here>
<insert signature here>
-----END BITCOIN SIGNED MESSAGE-----

Yes, I received a promising reply yesterday. It seems someone tried to access the account, which they mentioned could be due to malware. However, I'm now having trouble with the next step: signing a message with the wallet I used to pay for my Copper membership to prove ownership.

The issue is that it's been a long time since I made that payment, so I don't remember which specific wallet I used. I believe it was an exchange wallet, which I understand is not ideal for this purpose. I'm hopeful we can find a better way for me to verify my ownership soon.

Thank you for all the helpful responses. I will be sure to update everyone once I regain access to my account.

I sent the first email on August 9th and second email on August 24th, Maybe I'll wait till next weekend to send another, if there's no response.

Edit: I've just received a response.

I just did so now. Same issue. Shows: "
An Error Has Occurred!
Sorry Guest, you are banned from using this forum!
For security, your account has been locked. Email locked...@bitcointalk.org"

I think it just shows last active whenever I log into the account. But due to the ban I can't access any of the forum services.

Thank you for your response. I've never used the secret question recovery method. Not that I know off. The account was working well and all of a sudden the locked error started displaying after a couple of days of being non-active on it. Is there any way to try and fix it?

Dear Moderators,

I am writing to appeal the recent ban of my account, Steve5946.

This account has been active since 2017, and throughout that time, I have enjoyed positively contributing to the community and collaborating with countless other users without any previous issues.

A couple of weeks ago, I discovered my account had been locked. I followed the instructions provided to contact the specified email address but have not yet received a response.

I would be very grateful if you could review my account status and provide any insight into the reason for this action. Thank you for your time and consideration.

Sincerely,
Steve5946