***update***
Bitmain support got back to me and helped me get it working, just had to re-set it. Appears both units have fans that were damaged in shipping. One works ok, the other is rubbing so I'm looking for a short term solution and I've asked Bitmain if they will send replacements fans.

Damage appears minor but it's enough the plastic pushed in and is keeping the fan from turning properly. I loosened the screw and pushed it out so the fan is clearing the housing now but it's making a ticking noise.

https://i.imgur.com/kBG5mBY.jpg

I received my two S3+'s today. One works, the other makes a ticking noise and I can't connect via LAN. I just sent an e-mail to bitmain.

Anyone had a similar problem?