Hi Quoine Support,

I would like to follow up on my issue (17403) concerning negative SGD balance appearing on my Quoine account.  This issue was filed in mid April and your Support team had responded that it had been forwarded to your technical team.  At least one month has passed,  the balance is still showing as negative.  Support tickets (17738, 21658) have been re-submitted and not yet received any updates from Support.  I was wondering if there are other Quoine users here who experienced a similar issue.

Is the issue of negative balance appearing on the user interface fixed?  Please advise.

Thank you.