Sorry for asking the same question once again!!!

Has anyone at all received any messages from Mintpal regarding the zero balances on any coins at all, it does state above the notes box on Mintapl the following

"Account notes will be reviewed regularly, and you will be contacted with either a resolution, or a request for more information"

So i am trying to find out if anyone has received a resolution or an email to ask for more information, at some point they have to start with one account, surely this forum is not full of the last accounts to be looked at in the queue.

I just have this rotten feeling if you haven't got a balance to withdrawal you aint going to get jack shit.

Would love to be proven wrong though

Best of luck to all

Hi All

Just curious has anyone at all received anything from Mintpal on the missing balances.
It does say:

"Account notes will be reviewed regularly, and you will be contacted with either a resolution, or a request for more information"

so anyone been contacted yet?

I haven't received anything at all

https://moopay.freshdesk.com/support/login


Thats the link via mintpal

NZ_miner  a big thank you for the 5000 Doge very honest of you indeed

Thats very odd my friends got most of his coins on the way to him doing it this way...must be another balls up on Mintpal then...did you try the support ticket way??

You can still send that 50,000 Doge if you like LOL

To reset this & withdraw other coins just use this link below

https://www.mintpal.com/security   All you have to do is then use the LOG out tab on the LEFT & then just log back in again, the address bar should then rest

This definitely works as my friend has done this several times to take out other coins

To send a ticket to support just click on the support tab top right...weird thing is the link takes you to a Moolah support page???

Please send the 50,000 DOGE to this address  D7yaVCXpnoJwCKjPG2E5QXF41HrzkrFPyg

Missing Coins

BTC 0.7+
LTC 15+
DRK 28+
PND 2.5 million+
Karma 2 Million+

Balance

In my balance I have 0.00000003 PND that’s it LOL

Account does not Exist

Yes I received this error message & as a precaution & evidence I have  screenshots to assist me in any proof I need of this.
Screenshot one showing the reset password page, screenshot 2 showing the account does not exist page/message
(if anyone can tell me how to add pictures to this thread I will be happy to display them for you all)

Email from support

Yes see below
Hi there,
I apologize for the delayed reply. Your issue has been passed to the migration team for investigation, and will be dealt with as a matter of urgency.
Thanks for your patience.


Update so far.

Nothing in my account still & no message at all from support

i put in my problems with my account & clicked save but what happens next..anyone know???

"MintPal is currently down for a number of necessary changes and fixes. A separate method of withdrawing funds will be made available on October 16th, 2014."

Well thats just great but like me & many others not so good if the coins you did have are not in your balance

Then what

Hi All

I just want to let you all know that i witnessed a very large sell of LTC on CEX.IO today at 1200GMT.

Approx 2230 LTC was sold down as low as 0.005, to me this seems to be a good part of the missing coins from Mintpal, i have reported the transaction to CEX support & they are looking into this for me & i hope for all of you too.

Also on cryptsy last night a huge volume of Darkcoin was sold...again i believe this is someone dropping the coins to BTC to gain a quick exit from the coins obtained from Mintpal.

I would also like to add the coins i have lost to the list

BTC 0.7
LTC 15
DRK 28
PND 2.5 million
Karma 2 Million

I cant be certain of the exact amounts as the 8 decimal places would be impossible to remember, so i have just used whole figures.

It may be best for all of us to keep a good eye out on all other exchanges for strange sell offs so we may at least stop the person who ever does have the missing coins obtaining the BTC from there sell, CEX will freeze the account if it is proven that the LTC sell witnessed today is of a suspicious nature.

My last question would be....How the hell did Mintpal not do checks on Moopay before agreeing this deal...surely they must have access to information that Moopay was in financial trouble before they handed over the personal details of all the accounts held on Mintpals records

To be honest Mintpal is as much to blame as Moopay is.

I am certainly not going to hold my breath waiting for the coins to be returned to me as i honestly think this is going to be to much for Mintpal to overcome

I do hope i am proven wrong