Mixed responses, as expected.

Yes, I'm a relative newb, but we all start somewhere, and I'd been using fog for months without problems until this.  All I was asking that support at least had the courtesy to look into my issue - if they'd said after I deposited and tried to make a withdrawal, that "I" had logged back in and changed my password, that's at least something.  But nothing from them, so one can only draw the conclusion; that they either don't care, or were complicit.

"Bashing" fog on a public forum was a last resort, but what the fuck else was I supposed to do other than create a new account - that's the only way to contact support.

I'm only sharing my own experience and others will read into that what they will.  As I said before, trust is the issue.

I'm not trying to big up the alternatives - you can find them if you want, but 2 stage PGP login as required by my new mixer might have avoided being hacked or robbed.

whatevs.

Week back Sunday I posted on this forum for the first time saying that my login details were suddenly not working - just, as it happened, after I'd made a deposit and had logged in subsequently to start a withdrawal - something I'd done many times before.  It appeared to be at a time when the site was having a bunch of other problems for withdrawals in general, so I gave them a couple of days to come back to me.  I created a new account and submitted, over the course of the next couple of days, 3 messages to support.  I also PM'd the guy twice on this thread that seems to manage the site.

Since then, I've got back zip, nada from them, and have now lost about 1.3BTC.  Hardly life changing, but still enough to be annoying.

Sites like this are built on trust - they're outside the normal loop of things.  When they lose that trust of users, word gets out, and people use another site.   What can I do?  Fuck all, but as the first of my friends to discover how to use sites like this and SR, it places you in a unique position to instruct all your friends, who will then instruct all their friends, and it comes as no surprise that I will now be going out of my way to ensure that everyone I ever come across will never know about bitcoinfog.

Shower of theiving cunts.

meh.

Fog has been playing up since Friday when I tried to deposit coin.  Finally did so on Sunday night, then when went to log back in to check it had been deposited and set up a delayed withdraw, but my login credentials no longer work (and they were definitely correct), so I can't get back in.

What's happening?  Never had issues with Fog before