Thank you very much for your support testbug.
Please check 2 missing transaction in vrm.poolinat0r.com.
I will have a look into this.
If this is hapenning your VRM are not lost but are stuck on the payment processing. In this case please just message me, i will have a look into this and if i can find your missing transaction i can manually release them.
Thank you for your respond and supported.
It posible stuck on the payment processing?
But in transaction id 3368833 have a problem in 25/05/17.
If it stuck on process i think now are completed.
And now in my account balance is zero.