Just made an account to respond to this thread:
I have used Cash to Crypto over 5+ times and this is the first time I am facing problems with this company.
I just placed my order this morning and uploaded my receipt three hours later. It has been 9+ hours and my order is still in the processing phase. I have already emailed both supports emails and I will update you when I get a response from their team. Hopefully they just don't flat out ignore me. Also I am not losing that much money, just around $65 ~.
I'll keep this thread updated if anyone cares.
EDIT: Emailed support last night, got a response and my coins! They were having technical problems last night.