I really disappointed with them, I feel that they are not professional at all on handling support.

Ya is ridiculous and now is 28 days already since 02 may 2015 and still counting, no reply from their support, no responsibility at all, I think is going to take 1 month or more for or never get back my money may be, I am posting here so that other that read this topic will be aware of such issue in this exchange.

Thanks for your advise on where to report the online scam in Australia, ya I read through many forum it is a known issue, I wonder if their KYC and AML rules is too strict in Australia, I see they have expend to many countries mainly doing remittance this might the causing many problem on AML, not a good exchange to do trade.

I was wondering if this is a known issue for this exchange I trade with them very long ago the withdrawal was OK, took around 8 days to get my cash, but it seem this time it have drag too long for an international transfer 27 days and counting, they told me they have a big fraud on their transaction might due to investigation on AML and KYC issue, but the support have totally no response for 2 days, as I know they have no office address no body known where they are located, only address show is PO BOX, so I feel is very risky to trade in this exchange in future, anyone else have face this issue?

They have told me that they use commbank Australia, is already pass 27 days from my request of withdrawal and yet still didn't get any response from their side, not even replying to my support ticket, as this exchange do not have a real address everything is PO BOX, so I wonder where can I report a scam just in case other people are still using the site now and possible that they might fall into the same scam as well.

I have contacted their support few times and they say is bank fraud and will resolve the issue soon, I have being getting this answer many times, I wonder have anyone have any problem with them before? any suggestion or previous experience to share?

Hi,

Have anyone face this problem with Australian Exchange known as IGOT? I have sold my bitcoin there and request for fiat withdrawal on May 02 2015 and I haven't yet received my money until now?

Is this IGOT a scam? has anyone use this exchange and face this problem?

you experience with them is much appreciated

Regards
SH

The service of this exchange definitely not a good one, I have done trading with them and my cash withdrawal to Singapore took 14 days and still counting while other exchange like itbit , fybsg or anxpro only took within 5 days to received a cash withdrawal.