I am not assuming anything, scroll back and read the comments, people reported up to 6 months delay using your service, and no, this is not a "right now" issue, it has been going on since last year long before the war.

Yes we all know your opinion on myrig. Luckily for us it doesn't stop anything since people can see through the bias. I think you are also not realizing that once we got backlogged we were telling customers that it was going to be a minimum of 6 weeks before we even looked at it and that is the customers CHOICE if they want to send it in and wait that long. Also at any time customers can log into their account and see the status of each part since we inventory every item separately down to the fans so even if they cannot get a hold of us instantly they are still able to see what is going on with the repair. Sometimes things take longer than expected and anyone that has actually dealt with the 17 series would agree that it takes much further testing than miners in the past if you want to guarantee a working miner for more than a day. I do not work on the customer service side but I do know I am by far one the best at repairing miners in the US so as long as I am working with MYRIG then they will always be one of the best options for repair.

Folks are complaining about you not replying them for months, let alone send them a fixed miner, if my miner sits at your place for months which could turn into years, how is it different from sending it to a scammer who stops responding to my emails? In both cases the miner's is unknown, I did not claim that you are a scammer, my statement was clear, I am not responsible for any misunderstanding on your behalf.

 
So your mail server as well as your phone service are located in Ukraine? Ok.

Anyway, nothing against your company really, but honestly, why take more work than you can finish? Maybe hire someone to respond to the emails and pick up the phone? I mean eventually people will start calling you scam, and then you can't fix what has been broken.

Good luck.

This is about myrig:
They were very good until they don't. They repaired several machines and most of them works after months (which is a miracle with S17)>

BUT:
In the last few months, they stopped answering emails. Their phone number is dead too.
And they still owe us like free machines some of them for 5-6 months now.

I can understand if you have a lot of work. Don't take new ones. But you should at least finish the ones you took months ago...

You are not the first person to report such a problem, in fact, I posted a huge warning in the original post regarding Myrig, someone was mad at me for doing so -- claiming that "just because Myrig is one of the few services that actually fix miners - it shouldn't be talked about negatively".

Honesty people can call this whatever they want, to me, there is a little to no difference between  1- someone who attempts to directly scam me by taking my broken gear and running away 2- a "legit" company that keeps my gears for months and months without even replying to my emails or answering my calls.

Well Kyle, I do appreciate your review but it's one against many, the majority of the last reports regarding "Myrig" have been negative, people reported that they have not received a reply for weeks, they have not logged in to their profile to explain what went wrong since June 07, I can't possibly remove the warning I have placed the OP unless more positive reviews from trusted members come by or at least Myrig invest 10 mins of their precious time to explain to the community what went wrong?

Is myrig.com good? Im still searching

Ok, MyRig just got back to me on telegram today after I messaged them on July 21.  That seems to be the best way to reach them.  At least they say they are working on my miner.  Fingers crossed.

I also should be getting another miner back from repair from Core Scientific.  They have a repair center in Dalton, GA, USA.  It was $300 for a APW9 PS, $18.60 for a fan, $70 for 2 hrs labor ($35/hr), and $28.80 for 3 asics ($9.60 a piece).  I'll let everyone know when I get the miner plugged back into the hive.

did you used the sd card or you used the s9 firmware update? can i just use the s9 ui firmware update to flash the braiins firmware?

sudo dd bs=4M if=/sd.img of=/dev/sdb conv=fsync

At first I assumed he was some spammer but he is talking about KNC Miner. Wonder why all the hate,

with bulky i mean that it deliver more hash, without having a better efficiency, if not for some downvolting or downclocking, which can be done manually with the non"+" version

they rely on having a bulky miners with the plus version than anything else, look at the s5+ as an example, which is more efficient only because there is downvolt...