I got my Xapo debit card without being fully registered. Yes, I had to fill in my basic details, but they never requested an ID. I have used the Xapo debit card and it works great, just like their app. Their website? Not so much. It's very confusing (for example the buying Bitcoins part) and sometimes so slow that I have to login again before I can do something, which is quite annoying.

All my support questions have always been answered within 24 hours so I'm a happy customer at Xapo.