Hello, i have problem at step "Verification by Small Charge Amount"..
I have been waiting for while but i did not get that charge on my bank account..
any suggestions what to do ?
EDIT: Called my local bank support and i received this answer :
Cex.io rejected this transaction (which was needed to confirm my card) , that's why it's not showing up on my transaction history. But they told me amount + authorization code. (authorization code was requested by you compliance team).
EDIT2 : awesome speed by your team, after providing authorization code, my card was verified within 2 mins
Edit3 : Made my first withdraw to Mastercard and i have been waiting about 6 hours +- and i still haven't receive my money. Now im not really sure if this "instant" is actually true. Contacted support too but they said it may take up to 3 days. Well now i can just wait :c