Oh Bobby Lee, you know you mess with our withdrawals all the time. Here I am waiting 3 hours for a withdrawal, AGAIN. I have waited up to 20 hours several times. It seems you always process them AFTER the price of bitcoin falls to the floor.
Put a cancel button next to the withdrawal. Once we make the withdrawal our coins are held HOSTAGE.
Hire some people so you can process withdrawals within 30 minutes like EVERY other exchange.
Tired of the same old excuse. There are so many withdrawals it is being delayed, blah blah blah. I call BULLSHIT.
Here is an actual message from your support:
BTCC Support (BTCC客服) <support@btcc.com>
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To:
Brian xxxxx; ... Sun 10/18/2015 1:23 PM
Hi Brian xxxxx,
Thank you for your understanding.
We will take our time to solve the problem.
Thank you and have a nice day!
感谢您! | Thank you, Michelle
BTCC
企业QQ: 4006643033 | Company QQ:4006643033
You would be an awesome exchange if it wasn't for this one problem.