So I'm playing at Fortunejack with no problems whatsoever. In fact I'd been a pretty nice streak and have cashed out some and still had a nice backroll.
So when a few days later one of their providers, Booongo, started a tournament I'd figure I'd play. Tournament lasts for a week.
I started playing for points in this tournament. I played a lot, I had to to move up the rankings.
Like others in this tournament must be doing I set my bet amount, hit auto play (which plays until unclicked) and kept it going as much as I could.
After 4 or 5 days, I'm up to position 9, cracking top 10 is key as the prize jumps from something like $175 to $1100.
Then as we get into the last 2 days, I'm locked out. Not out of Fortunejack, not out of all Booongo games, just the 4 games in particular I enjoyed playing.
Support gave me the usual "works on our end" and "change browsers" boiler plate, which I did to no avail. I even logged in from mobile account.
Getting no help, and suspecting something amiss, I make a new account and low and behold, this account has no problem logging on to those 4 games and playing.
Pretty convenient that as we hit the final stretch and after playing 1000's and 1000's of spins, I'm suddenly unable to keep my top 10 position. Sounds like this tournament is stacked against unapproved accounts getting into the top 10.
Anyone ever had an issue like this?